Campaign 20V-078

Connecting screws on the exhaust gas recirculation (EGR) pipe may not have been correctly tightened

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The connecting screws on the exhaust gas recirculation (EGR) pipe may not have been correctly tightened.

Consequence

If the connecting screws are not properly tightened, hot exhaust gases may leak from the EGR pipe, increasing the risk of a fire.

Remedy

DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will renew the screw connection and the flange seals on the exhaust gas recirculation pipe, free of charge. DVUSA issued owners an interim notification on April 6, 2020. The recall began May 4, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3AGROHR.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 20V078000. Text as published by NHTSA.

Vehicles covered

8 product lines are covered

Owner complaints filed with NHTSA about engine and cooling on these vehicles: 12, of which 4 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 20V-078
Make	Model	Model years	Complaints on this component
Freightliner	Sprinter 1500	2019	0
Freightliner	Sprinter 2500	2019	1
Freightliner	Sprinter 3500	2019	0
Freightliner	Sprinter 4500	2019	0
Mercedes-Benz	Sprinter 1500	2019	0
Mercedes-Benz	Sprinter 2500	2019	6
Mercedes-Benz	Sprinter 3500	2019	5
Mercedes-Benz	Sprinter 4500	2019	0

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.