Campaign 20V-557

Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash

Defect summary

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 and 2017 XJ vehicles. The Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash.

Consequence

Failure of the air bags to deploy properly increases the risk of injury in a crash.

Remedy

Jaguar will notify owners, and dealers will update the RCM software, free of charge. The recall began October 7, 2020. Owners may contact Jaguar customer service at 1-800-369-1000. Jaguar's number for this recall is H294.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 20V557000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about airbags on these vehicles: 6, of which 5 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 20V-557
Make	Model	Model years	Complaints on this component
Jaguar	XJ	2010 to 2017	6

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.