By model year
The 2011 model year drew the most complaints, 16
Owner complaints filed with NHTSA, all years filed, by model year.
Source: NHTSA ODI. Complaints are not verified by NHTSA, and NHTSA publishes no sales volumes, so counts are not rates.
Model line
Jaguar XJ
Every Jaguar XJ model year on file, 1969 to 2023. Pick a year for its recalls, investigations, service bulletins and the full text of owner complaints.
Owner complaints, all model years13418 involved a crash, fire, injury or death
Model years461969 to 2023
Recall campaigns20Distinct campaigns listing it
Service bulletins6,979Summed across model years
Components
Engine and cooling leads the Jaguar XJ complaint record
Owner complaints across all model years, by component.
Source: NHTSA ODI complaints file.
Model years
The record for each Jaguar XJ model year
Peer index compares complaints with the median vehicle of the same model year and body class (100 is the median). It corrects for age, not for how many were sold.
| Year | Body | Complaints | Severity index | Peer index | Recalls | Investigations | Bulletins |
|---|---|---|---|---|---|---|---|
| 2023 | Not decoded | 0 | None | None | 0 | 0 | 7 |
| 2022 | Not decoded | 0 | None | None | 0 | 0 | 86 |
| 2021 | Not decoded | 0 | None | None | 0 | 0 | 100 |
| 2020 | Not decoded | 0 | None | None | 0 | 0 | 143 |
| 2019 | Sedan | 1 | 0.0 | 7 | 1 | 0 | 297 |
| 2018 | Sedan | 1 | 0.0 | 8 | 0 | 0 | 402 |
| 2017 | Sedan | 2 | 0.0 | 12 | 3 | 0 | 426 |
| 2016 | Sedan | 8 | 37.5 | 57 | 2 | 0 | 444 |
| 2015 | Sedan | 7 | 57.1 | 44 | 3 | 0 | 470 |
| 2014 | Sedan | 12 | 16.7 | 60 | 2 | 0 | 625 |
| 2013 | Sedan | 8 | 0.0 | 24 | 3 | 0 | 668 |
| 2012 | Sedan | 7 | 14.3 | 23 | 0 | 0 | 495 |
| 2011 | Sedan | 16 | 12.5 | 80 | 3 | 0 | 479 |
| 2010 | Not decoded | 0 | None | None | 3 | 0 | 477 |
| 2009 | Not decoded | 0 | None | None | 0 | 0 | 83 |
| 2008 | Sedan | 6 | 16.7 | 17 | 0 | 0 | 78 |
| 2007 | Sedan | 4 | 0.0 | 10 | 1 | 1 | 80 |
| 2006 | Sedan | 11 | 9.1 | 23 | 3 | 1 | 87 |
| 2005 | Sedan | 6 | 0.0 | 13 | 0 | 0 | 82 |
| 2004 | Not decoded | 13 | 7.7 | 1,300 | 3 | 0 | 119 |
| 2003 | Sedan | 2 | 0.0 | 6 | 0 | 0 | 73 |
| 2002 | Sedan | 2 | 0.0 | 8 | 0 | 0 | 73 |
| 2001 | Not decoded | 0 | None | None | 0 | 0 | 82 |
| 2000 | Sedan | 13 | 23.1 | 41 | 0 | 0 | 86 |
| 1999 | Not decoded | 0 | None | None | 0 | 0 | 98 |
| 1998 | Sedan | 11 | 0.0 | 46 | 1 | 0 | 208 |
| 1997 | Convertible | 1 | 0.0 | 13 | 0 | 0 | 46 |
| 1996 | Not decoded | 0 | None | None | 0 | 0 | 43 |
| 1995 | Sedan | 1 | 0.0 | 5 | 1 | 0 | 43 |
| 1994 | Not decoded | 0 | None | None | 0 | 0 | 43 |
| 1993 | Not decoded | 0 | None | None | 0 | 0 | 43 |
| 1992 | Not decoded | 0 | None | None | 0 | 0 | 43 |
| 1991 | Not decoded | 0 | None | None | 0 | 0 | 43 |
| 1990 | Not decoded | 0 | None | None | 0 | 0 | 43 |
| 1989 | Not decoded | 0 | None | None | 0 | 0 | 43 |
| 1988 | Not decoded | 0 | None | None | 0 | 0 | 43 |
| 1987 | Not decoded | 0 | None | None | 0 | 0 | 43 |
| 1986 | Not decoded | 1 | 0.0 | 100 | 0 | 0 | 42 |
| 1985 | Not decoded | 0 | None | None | 0 | 0 | 42 |
| 1984 | Sedan | 1 | 0.0 | 29 | 0 | 0 | 42 |
| 1983 | Not decoded | 0 | None | None | 0 | 0 | 42 |
| 1982 | Not decoded | 0 | None | None | 0 | 0 | 43 |
| 1972 | Not decoded | 0 | None | None | 1 | 0 | 6 |
| 1971 | Not decoded | 0 | None | None | 2 | 0 | 6 |
| 1970 | Not decoded | 0 | None | None | 2 | 0 | 6 |
| 1969 | Not decoded | 0 | None | None | 2 | 0 | 6 |
Source: NHTSA ODI. Body class from NHTSA's VIN decoder where decoded.
Latest recalls
Recent campaigns covering the Jaguar XJ
- 20V-557 Sep 12, 2020
Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash
Airbags · 12 vehicles - 19V-039 Jan 17, 2019
Crankshaft pulley retaining bolt may have been improperly manufactured, possibly causing the crankshaft pulley bolt to fracture, potentially…
Engine and cooling · 443 vehicles - 17V-678 Oct 26, 2017
Instrument cluster (IC) may intermittently go blank
Electrical system · 7,036 vehicles - 17V-394 Jun 22, 2017
If, while servicing the vehicle, the vehicle does not successfully receive an update to the Restraint Control Module (RCM) software, the default…
Airbags · 4,926 vehicles - 16V-943 Dec 29, 2016
Affected vehicles have a front passenger air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying
Airbags · 16 vehicles - 15V-037 Jan 27, 2015
Affected vehicles may have an incorrect description of the operation of Occupant Sensor System (OSS) in the owner's manual
Airbags · 1,346 vehicles - 14V-741 Nov 19, 2014
In the affected vehicles, the brake line junctions under the vehicle may leak brake fluid
Brakes · 1,571 vehicles - 14V-673 Oct 27, 2014
In the affected vehicles, the Front End Accessory Drive (FEAD) belt, Power Assisted Steering (PAS) pump pulley and/or battery positive cable at…
Electrical system · 272 vehicles - 14V-292 Jun 2, 2014
Generic software calibration installed on the vehicles' Restraints Control Module (RCM) may not meet the specification for proper operation of the…
Electrical system · 70 vehicles - 14V-157 Mar 31, 2014
In the affected vehicles, the toe links, components used to control the alignment of the rear wheels, can separate from the rear sub-frame
Suspension · 297 vehicles
Source: NHTSA ODI recalls file.