Campaign 20V-803

Transmission C1 hub may fail which may lead to a disabled vehicle

Defect summary

Volvo Bus Corporation (Volvo Bus) is recalling certain 2015-2020 9700 buses. The transmission C1 hub may fail which may lead to a disabled vehicle.

Consequence

A disabled bus may require passengers to transfer to a different bus on the side of the road, increasing the risk of injury.

Remedy

Volvo Bus will notify owners, and dealers will update the Transmission Control Module (TCM) calibration software, free of charge. The recall is expected to begin February 12, 2021. Owners may contact Volvo Bus customer service at 1-866-870-2046.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 20V803000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about powertrain on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 20V-803
Make	Model	Model years	Complaints on this component
Volvo BUS	9700	2015 to 2020	0

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.