By model year
Volvo BUS 9700 complaints by model year
Owner complaints filed with NHTSA, all years filed, by model year.
Source: NHTSA ODI. Complaints are not verified by NHTSA, and NHTSA publishes no sales volumes, so counts are not rates.
Model line
Volvo BUS 9700
Every Volvo BUS 9700 model year on file, 2015 to 2025. Pick a year for its recalls, investigations, service bulletins and the full text of owner complaints.
Owner complaints, all model years00 involved a crash, fire, injury or death
Model years112015 to 2025
Recall campaigns21Distinct campaigns listing it
Service bulletins500Summed across model years
Components
Complaints by component
Owner complaints across all model years, by component.
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Source: NHTSA ODI complaints file.
Model years
The record for each Volvo BUS 9700 model year
Peer index compares complaints with the median vehicle of the same model year and body class (100 is the median). It corrects for age, not for how many were sold.
| Year | Body | Complaints | Severity index | Peer index | Recalls | Investigations | Bulletins |
|---|---|---|---|---|---|---|---|
| 2025 | Not decoded | 0 | None | None | 3 | 0 | 0 |
| 2024 | Not decoded | 0 | None | None | 4 | 0 | 1 |
| 2023 | Not decoded | 0 | None | None | 5 | 0 | 3 |
| 2022 | Not decoded | 0 | None | None | 2 | 0 | 5 |
| 2021 | Not decoded | 0 | None | None | 4 | 0 | 22 |
| 2020 | Not decoded | 0 | None | None | 8 | 1 | 63 |
| 2019 | Not decoded | 0 | None | None | 6 | 0 | 89 |
| 2018 | Not decoded | 0 | None | None | 9 | 0 | 92 |
| 2017 | Not decoded | 0 | None | None | 10 | 1 | 86 |
| 2016 | Not decoded | 0 | None | None | 9 | 1 | 69 |
| 2015 | Not decoded | 0 | None | None | 7 | 0 | 70 |
Source: NHTSA ODI. Body class from NHTSA's VIN decoder where decoded.
Latest recalls
Recent campaigns covering the Volvo BUS 9700
- 26V-600 Sep 18, 2026
Emergency exit label on the entrance door is missing the exit operating instructions
Equipment · 1,236 vehicles - 25V-469 Jul 16, 2025
Metallic debris within the electrical connectors of the Automatic Fire Suppression System (AFSS) may cause a short circuit, resulting in a false…
Equipment · 165 vehicles - 24V-893 Nov 26, 2024
Emergency exit labels that provide exit identification and operating instructions may not be secured properly, allowing the labels to detach
Equipment · 5 vehicles - 24V-524 Jul 9, 2024
Castellated nuts securing the steering gear link rod to the steering arm and/or the pitman arm may not have been tightened properly, which can…
Steering · 10 vehicles - 24V-083 Feb 8, 2024
Castellated nut securing the steering gear link rod to the steering arm may be loose and allow the link rod to detach
Steering · 8 vehicles - 23V-890 Dec 22, 2023
Red beacon lighting on the Threshold Warning System (TWS) may not be bright enough
Adaptive equipment · 193 vehicles - 23V-668 Oct 3, 2023
Fasteners that secure the power cable connections may not have been tightened securely
Electrical system · 19 vehicles - 23V-667 Oct 3, 2023
Emergency window exits may be missing identification and operating instruction labels
Equipment · 19 vehicles - 22V-917 Dec 12, 2022
GPS devices may have been installed incorrectly, which can cause an accelerator pedal sensor malfunction and lead to an unexpected loss of drive power
Equipment · 20 vehicles - 22V-841 Nov 15, 2022
Emergency light sensors may have been installed incorrectly, causing the emergency lights to fail to activate after a rollover event
Lighting · 14 vehicles
Source: NHTSA ODI recalls file.