Campaign 21V-237

VIN number listed on the vehicle's dash board, certification label, and body-in-white do not match

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling one 2019 Mercedes Benz Sprinter vehicle. The VIN number listed on the vehicle's dash board, certification label, and body-in-white do not match. As such, this vehicle fails to comply with the requirements of 49 CFR Part 567, "Certification."

Consequence

The consumer may not receive information about open safety-recall campaigns, increasing the risk of injury, a crash, or fire.

Remedy

DVUSA will notify the owner, and a dealer will replace the VIN listed on the vehicle's dash board and certification label, free of charge. The recall began May 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VINCHA.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 21V237000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about equipment on these vehicles: 1, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 21V-237
Make	Model	Model years	Complaints on this component
Mercedes-Benz	Sprinter (VS30)	2019	1

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

22V-073 Feb 9, 2022
Gross vehicle weight rating (GVWR) may be improperly stated on the tire and loading label
20V-756 Dec 8, 2020
These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete
20V-180 Mar 26, 2020
Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates
20V-156 Mar 18, 2020
Spare tire label indicating the maximum speed may have not been affixed to the spare tire
20V-155 Mar 18, 2020
Spare tire label may indicate the maximum speed at 55 kilometers per hour (kph) rather than as 34 miles per hour (mph)
19V-908 Dec 19, 2019
Lashing rails on the side walls may not have been properly installed, possibly resulting in the lashing rails detaching