Campaign 21V-406

Rear headrests may be incorrectly mounted to the seatbacks

View NHTSA filingAll Mercedes-Benz campaigns
Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C300 Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63 AMG S Cabriolet, E450 Cabriolet, and E53 AMG Cabriolet vehicles. The rear headrests may be incorrectly mounted to the seatbacks.

Consequence

Incorrectly mounted headrests could move or detach from the seat during a crash, increasing the risk of injury.

Remedy

Dealers will inspect the rear seatback guide bushings and replace them if necessary, free of charge. Owner notification letters were mailed July 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060010.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 21V406000. Text as published by NHTSA.
Vehicles covered

6 product lines are covered

Owner complaints filed with NHTSA about seats on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 21V-406
MakeModelModel yearsComplaints on this component
Mercedes-BenzAMG C4320210
Mercedes-BenzAMG C6320210
Mercedes-BenzAMG C63 S20210
Mercedes-BenzAMG E5320210
Mercedes-BenzC 30020210
Mercedes-BenzE 45020210
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.