Campaign 24V-808

Driver's and front passenger seat rail may have been incorrectly attached to the vehicle body

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC 300 and GLC 300 4MATIC vehicles. The driver's and front passenger seat rail may have been incorrectly attached to the vehicle body.

Consequence

An incorrectly attached seat may not properly restrain the driver during a crash, increasing the risk of injury.

Remedy

Dealers will inspect the bolt connection and tighten the bolts between the driver and front passenger seat rail and the vehicle body, free of charge. Owner notification letters were mailed December 4, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 24V808000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about seats on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 24V-808
Make	Model	Model years	Complaints on this component
Mercedes-Benz	GLC 300	2023	0

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

5 service bulletins on this component came first

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

22V-732 Sep 30, 2022
Due to a manufacturing error, the locks on the third-row seatbacks may fail in the event of a crash
21V-818 Oct 18, 2021
Seats may have been assembled incorrectly
21V-406 May 28, 2021
Rear headrests may be incorrectly mounted to the seatbacks
21V-216 Mar 26, 2021
Passenger seat limiter may allow the seat to be positioned too close to the air bag
20V-673 Oct 30, 2020
Front passenger seat may be missing the mechanical seat adjustment range limit stop, allowing the seat to move outside of the acceptable range in…
20V-558 Sep 14, 2020
Second row seat may not be correctly aligned within the seat track on one side, possibly causing the seat to not lock properly into place