Defect summary
HME, Inc. (HME) is recalling certain 2019 Ram 5500 emergency vehicles. The engine calibration software may not warn about low oil volume.
Consequence
Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.
Remedy
On behalf of HME, FCA dealers will update the engine calibration software, free of charge. Owner notification letters are expected to be mailed February 25, 2022. Owners may contact HME's customer service at 1-616-534-1463.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Source: NHTSA ODI recalls file, campaign 21V808000. Text as published by NHTSA.