Complaints over time
Complaints about the 2019 HME RAM 5500 peaked in 2023, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2019 HME RAM 5500
Other, diesel, 4WD/4-Wheel Drive/4x4, built in Mexico. Owner complaints on file from Dec 13, 2023 to Dec 13, 2023.
Recall campaigns covering this model year28 vehicles or units across those campaigns
Owner complaints1Below the median 2019 other
Severity index100.02019 others average 8.9
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2019 HME RAM 5500 name powertrain
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2019 HME RAM 5500
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V-808 | Oct 15, 2021 | Engine calibration software may not warn about low oil volume | Engine and cooling | 3 | Software update |
| 21V-807 | Oct 15, 2021 | Flanged wheel lug nuts may have been over-tightened during service | Wheels | 5 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2019 HME RAM 5500
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Dec 13, 2023Failure Dec 12, 2023Hesperus, COPower train, Unknown or otherCrash
My 2019 Dodge Ram 5500 was idling and in park. I stepped out of the vehicle to open our garage door in an effort to park the truck inside. A total of five minutes passed with this truck idling outside the door, ours opens manually, not automatically. As I was walking to pull the the chain and open the door, this truck began to move, with trailer attached and pushed right through our large garage door, nearly running me over. The truck then crashed into the I beam holding the building up, broke the drivers side mirror, smashed the front drivers side panel, and took out the front headlight. It also broke the plastic fenders. Thankfully I was able to get in through the passenger side door once the truck hit the I beam and stopped and shut it off. Not only is this truck damaged, the 20' garage door is completely damaged and will need to be replaced. I am luckily uninjured. I believe this truck slipped out of gear when in park, creating this extremely dangerous situation. I am still trying to reach the manufacturer to get this resolved.
NHTSA complaint 11559923
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.