Campaign 22V-165

Ball joints in the windshield wiper module may corrode, causing one or both windshield wipers to fail

Defect summary

General Motors, LLC (GM) is recalling certain 2014-2015 Chevrolet Equinox and GMC Terrain vehicles. The ball joints in the windshield wiper module may corrode, causing one or both windshield wipers to fail.

Consequence

Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.

Remedy

Dealers will inspect the wiper module, and repair or replace it as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on April 21, 2022. Owner notification letters were mailed on October 25, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212352530.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 22V165000. Text as published by NHTSA.

Vehicles covered

2 product lines are covered

Owner complaints filed with NHTSA about visibility and wipers on these vehicles: 672, of which 5 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 22V-165
Make	Model	Model years	Complaints on this component
Chevrolet	Equinox	2014 to 2015	463
GMC	Terrain	2014 to 2015	209

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

This recall followed an NHTSA defect investigation

EA19005 Front Wiper Transmission Inoperative
Opened Dec 13, 2019, closed Nov 28, 2022

Before the recall

7 service bulletins on this component came first

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

23V-681 Oct 12, 2023
Windshield may have been assembled without the proper urethane sealant required to bond the windshield to the vehicle body
19V-387 May 23, 2019
One or both of the rear-quarter windows may be tempered glass instead of laminated glass
18V-295 May 3, 2018
Liquid may leak into the driver's power window switch and cause corrosion, resulting in high electrical resistance
17V-033 Jan 12, 2017
These vehicles were assembled with a convex right-hand outside mirror, instead of with a non-convex (flat) right-hand outside mirror
16V-844 Nov 21, 2016
Affected vehicles may have had the original convertible roof control module (CRCM) replaced with an incorrect CRCM, that allows the windows to…
16V-700 Sep 29, 2016
Affected vehicles were manufactured without an inside rearview mirror and with a right-hand convex exterior review mirror