Campaign 23V-681

Windshield may have been assembled without the proper urethane sealant required to bond the windshield to the vehicle body

Defect summary

General Motors, LLC (GM) is recalling certain 2023 GMC Acadia and 2024 Cadilac XT5 and XT6 vehicles. The windshield may have been assembled without the proper urethane sealant required to bond the windshield to the vehicle body.

Consequence

A windshield that is not properly bonded may detach during a crash and increase the risk of injury.

Remedy

Dealers will inspect the windshield and apply primer and urethane sealant. If the windshield is damaged, the dealer will replace it. Repairs will be performed free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232419690.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 23V681000. Text as published by NHTSA.

Vehicles covered

3 product lines are covered

Owner complaints filed with NHTSA about visibility and wipers on these vehicles: 2, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 23V-681
Make	Model	Model years	Complaints on this component
Cadillac	XT5	2024	0
Cadillac	XT6	2024	0
GMC	Acadia	2023	2

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

2 service bulletins on this component came first

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

22V-165 Mar 17, 2022
Ball joints in the windshield wiper module may corrode, causing one or both windshield wipers to fail
19V-387 May 23, 2019
One or both of the rear-quarter windows may be tempered glass instead of laminated glass
18V-295 May 3, 2018
Liquid may leak into the driver's power window switch and cause corrosion, resulting in high electrical resistance
17V-033 Jan 12, 2017
These vehicles were assembled with a convex right-hand outside mirror, instead of with a non-convex (flat) right-hand outside mirror
16V-844 Nov 21, 2016
Affected vehicles may have had the original convertible roof control module (CRCM) replaced with an incorrect CRCM, that allows the windows to…
16V-700 Sep 29, 2016
Affected vehicles were manufactured without an inside rearview mirror and with a right-hand convex exterior review mirror