Campaign 22V-538

Neutral screw connection within the QO Plug-On Neutral Load Center may be loose

Defect summary

E-One Incorporated (E-One) is recalling certain 2019-2021 Cyclone 2, 2020 Commercial, Quest 2, 2020-2021 Typhoon, 2021 Cyclone N, and 2020-2022 Typhoon N fire trucks. The neutral screw connection within the QO Plug-On Neutral Load Center may be loose. If that connection is loose, the affected load center can overheat.

Consequence

An overheated load center can increase the risk of a fire.

Remedy

Dealers will inspect and repair, or replace the load center, free of charge. Owner notification letters were mailed October 24, 2022. Owners may contact E-One's customer service at 1-352-237-1122.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 22V538000. Text as published by NHTSA.

Vehicles covered

6 product lines are covered

Owner complaints filed with NHTSA about electrical system on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 22V-538
Make	Model	Model years
E-one	Commercial	2020
E-one	Cyclone II	2019 to 2021
E-one	Cyclone N	2021
E-one	Quest II	2020
E-one	Typhoon	2020 to 2021
E-one	Typhoon N	2020 to 2022

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

1 service bulletin on this component came first

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

24V-194 Mar 12, 2024
In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded…
24V-006 Jan 8, 2024
In the event of a short circuit or wiring failure, the firmware in the vehicle multiplex system may fail to shut off the output pin, resulting in…
22V-372 May 24, 2022
Additional resistor was incorrectly installed on the printed circuit board, which can disrupt CAN network communication and cause vehicle lighting…
20V-752 Dec 4, 2020
These displays may experience low voltage spikes, causing the LCD display to lock up or become nonfunctional
19V-730 Oct 14, 2019
Engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time
18V-749 Oct 22, 2018
These pumps may be improperly wired, causing the Oil Pressure and Temperature warning lamps to not illuminate when needed