Campaign 22V-597Do not drive

Loss of drive power may occur due to a firmware issue in the electric motor

View NHTSA filingAll Genuine Scooters campaigns
Defect summary

Genuine Scooters, LLC (Genuine Scooters) is recalling certain 2022 NUI MQiGT EVO scooters. A loss of drive power may occur due to a firmware issue in the electric motor.

Consequence

Loss of drive power can increase the risk of a crash or injury.

Remedy

Owners are advised not to ride their scooters until the repair has been completed. Dealers will provide new motors with new firmware, free of charge. Owner notification letters are expected to be mailed in August 2022. Owners may contact Genuine Scooters customer service at 1-773-433-1316. Genuine Scooter's number for this recall is MQiGT EVO. The scooters in this recall are also affected by recall number 22V-629.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 22V597000. Text as published by NHTSA.
Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about electrical system on these vehicles: 1, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 22V-597
MakeModelModel yearsComplaints on this component
Genuine ScooterNIU Mqigt EVO20221
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.