Campaign 22V-710

Software error in the driver video display control module may cause the instrument panel to go blank

Defect summary

General Motors, LLC (GM) is recalling certain 2023 Cadillac LYRIQ vehicles. A software error in the driver video display control module may cause the instrument panel to go blank.

Consequence

A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.

Remedy

GM will update the video display control module software, free of charge. Owner notification letters were mailed November 15, 2022. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222379510.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 22V710000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about electrical system on these vehicles: 2, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 22V-710
Make	Model	Model years	Complaints on this component
Cadillac	Redundant Lyriq	2023	2

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

6 service bulletins on this component came first

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

26V-612 Sep 24, 2026
When closed using the key fob's express-up function, the front windows may fail to detect an obstruction and reverse direction
26V-494 Jul 30, 2026
High voltage battery may have an improperly secured internal module component
25V-483 Jul 24, 2025
Bolts attaching the high voltage battery to the interior floor may be missing or loose
25V-356 May 29, 2025
Driver video display may go blank while driving
24V-937 Dec 18, 2024
Pedestrian alert sound system may not produce sound at a sufficient volume
24V-925 Dec 12, 2024
Pedestrian alert sound system may have incorrect software and not produce sound at a sufficient volume