AutoStatsIQ
Data through Oct 2026
Model year

2023 Cadillac Redundant Lyriq

SUV, electric, RWD/Rear-Wheel Drive, built in United States. Owner complaints on file from Mar 15, 2023 to Jun 16, 2023.

Recalls (1)Complaints (2)Investigations (0)Bulletins (100)
Recall campaigns covering this model year1186 vehicles or units across those campaigns
Owner complaints2Below the median 2023 suv
Severity index0.02023 suvs average 6.9
First 24 months2Complaints in its first two years
Complaints over time

Complaints about the 2023 Cadillac Redundant Lyriq peaked in 2023, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.5220232202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2023 Cadillac Redundant Lyriq name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
2
Driver assistance
1
Brakes
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2023 Cadillac Redundant Lyriq

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2023 Cadillac Redundant Lyriq
CampaignFiledSubjectComponentVehiclesRemedy
22V-710Sep 22, 2022Software error in the driver video display control module may cause the instrument panel to go blankElectrical system186Software update
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2023 Cadillac Redundant Lyriq

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2 complaints on file, page 1 of 1.

  1. Filed Jun 16, 2023Failure Jun 12, 2023500 milesLos Angeles, CAElectrical system

    The contact owns a 2023 Cadillac Lyriq. The contact stated that after entering the vehicle, she became aware that none of the electronics were functioning as needed, and the vehicle failed to start. Upon a tow truck operator jump starting the vehicle, the high-voltage warning light illuminated on the instrument panel. The vehicle was towed to the dealer, who failed to diagnose the failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V367000 (Electrical System) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 500.

    NHTSA complaint 11527423
  2. Filed Mar 15, 2023Failure Mar 15, 2023Washington, DCElectrical system, Automatic emergency braking, Service brakes

    Electric emergency brake light engaged engaged parking brake. Parking brake is unable to be disengaged with the control making the vehicle unable to move. Car is able to be put in drive, reverse and neutral but cannot move as the brakes are locked. Car is on the way to a dealership for them to look at it but without knowing what causes this or when it could be a safety concern to anyone driving or who needs to use their vehicle to get away.

    NHTSA complaint 11512055
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
All investigations
Service bulletins

100 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • N222392960 Mar 22, 2023 · Service Bulletin/Repair Instructions
    Customer Satisfaction Program - Due to an update with the software for the Super Cruise and Surround Vision System, vehicles that are in “Open” status will be temporarily suspended in Investigate Vehicle History (IVH). IVH will be manually changed from an …
  • N222387630 Mar 16, 2023 · Service Bulletin/Repair Instructions
    Customer Satisfaction Program - Certain vehicles may have a condition in which the reverse rim wheel valve clearance has limited space to use standard air chucks when adjusting tire pressure. Dealers will provide customers with Valve Stem extensions.
  • N222392960 Mar 15, 2023 · Service Bulletin/Repair Instructions
    Customer Satisfaction Program - certain vehicles may have a condition where the Super Cruise and Surround Vision features are not activated. Dealers are to reprogram the image processing module and if necessary, reprogram the short range radar sensors.
  • PIT5985 Feb 28, 2023 · Service Bulletin/Repair Instructions
    This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
  • PIC6489C Feb 23, 2023 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to the technicians that if they have a Lyriq that comes in for this concern to Double USB Update the A11 radio receiver while GM is working on a solution.
  • PIP5902 Feb 20, 2023 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to the dealer of codes that set not to clear,unhook 12 volt power or program any module until discussing case with GM TAC. Once TAC case is started we will be reqesting the service managers name for a disptch of the…
  • PIC6488A Feb 17, 2023 · Service Bulletin/Repair Instructions
    This Preliminary information communicates that Serial Data Authentication is required prior to programming a replacement Radio.
  • PIT5832F Feb 16, 2023 · Service Bulletin/Repair Instructions
    This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
  • PIC6493 Feb 10, 2023 · Service Bulletin/Repair Instructions
    This Preliminary information communicates that the steering wheel maybe contacting the column covers and to inspect for the turn signal switch bracket to be correctly installed on the steering column.
  • PIC6492 Feb 9, 2023 · Service Bulletin/Repair Instructions
    This Preliminary information communicates that a U1962 may be found setting current in the Image Processing Module 1 Processor 2 with no MIL or service messages.
  • PIC6489B Feb 6, 2023 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to the technicians that if they have a Lyriq that comes in for this concern to replace the A11 radio receiver while GM is working on a solution.
  • PIC6491 Feb 1, 2023 · Service Bulletin/Repair Instructions
    This Preliminary information communicates That a service door latch system message maybe displayed with no related DTC's.
  • PIC6490 Feb 1, 2023 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to inspect the left front headlamp leveling sensor for being bent if a service Headlamps message or clunk is heard from the left front over bumps.
  • 15-NA-017 Feb 27, 2023 · Service Bulletin/Repair Instructions
    This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
  • 18-NA-146 Feb 20, 2023 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
  • 17-NA-073 Feb 21, 2023 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
  • PI0754F Feb 17, 2023 · Service Bulletin/Repair Instructions
    This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
  • 99-04-20-002N Feb 16, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
  • N222383710 Mar 1, 2023 · Service Bulletin/Repair Instructions
    Service Update - certain vehicles have a windshield molding retainer bracket width that is above the specification. Dealers will inspect retainer width, bend retainer bracket tabs and apply primer to affected bends.
  • 18-NA-263 Feb 17, 2023 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
  • 01-08-42-001O Feb 15, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
  • 22-NA-235 Feb 7, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides repair information to correct a customer concern of Wireless Charging Intermittent When Using Samsung Phones at Offset Positions.
  • 18-NA-279 Feb 10, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
  • N222378271-01 Feb 22, 2023 · Service Bulletin/Repair Instructions
    Customer Satisfaction Program - General Motors is temporarily suspending Customer Satisfaction Program N222378271. Due to an update with the software for the Image Processing Module, vehicles that are in “Open” status will be temporarily suspended in Inve…
  • 22-NA-215 Feb 1, 2023 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information for chargers that are covered under the terms of a 3-year Limited Parts Warranty from the date of purchase.
  • 22-NA-115 Feb 1, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information for U.S. dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention.
  • PIP5899 Jan 31, 2023 · Service Bulletin/Repair Instructions
    This Preliminary information communicates that a vehicle with the code of P0F39  can and should be repaired by updating the BECM as long as this has not been done prioly for the same concern.
  • PIC6489A Jan 27, 2023 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to the technicians that if they have a Lyriq that comes in for this concern to replace the A11 radio receiver while GM is working on a solution.
  • PIC6488 Jan 23, 2023 · Service Bulletin/Repair Instructions
    This Preliminary information communicates that Serial Data Authentication is required prior to programming a replacement Radio.
  • PIT5966A Jan 13, 2023 · Service Bulletin/Repair Instructions
    This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
  • PIP5897 Jan 10, 2023 · Service Bulletin/Repair Instructions
    This Preliminary information communicates of reduced propulsion message with out MIL is a concern that is being updated through an upcoming OTA update. the concern does not effect the operation of the vehicle and no repairs are needed at this time. We encou…
  • PIC6485 Jan 6, 2023 · Service Bulletin/Repair Instructions
    This Preliminary information communicates that the upper compressor mount could be twisted causing a vibration or noise concern while the compressor is running.
  • PIC6484 Jan 5, 2023 · Service Bulletin/Repair Instructions
    This Preliminary information communicates that a BCM calibration is preventing the ability to learn transmitters to the vehicle
  • 07-03-16-004E Jan 31, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
  • 00-00-90-002M Jan 31, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
  • 21-NA-068 Jan 17, 2023 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.
  • 18-NA-180 Jan 18, 2023 · Service Bulletin/Repair Instructions
    This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
  • 02-00-89-002U Jan 20, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
  • N222384530 Jan 3, 2023 · Service Bulletin/Repair Instructions
    Customer Satisfaction Program - On October 27, 2022, General Motors released Customer Satisfaction Program N222384530 with an initial vehicle population of 21. We are adding the remaining 139 VINs to the involved vehicle population. Important: An initia…
  • PIT5966 Dec 22, 2022 · Service Bulletin/Repair Instructions
    This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
  • PIC6483 Dec 22, 2022 · Service Bulletin/Repair Instructions
    This Preliminary information communicates that a loss of communication with the Brake System Control Module may occur and to contact GMTAC.
  • PIC6482 Dec 7, 2022 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to dealer that a false code U3000 may set in the radio and should be ignored until software is released to correct the false code.
  • 21-NA-135 Jan 13, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
  • 22-NA-115 Jan 6, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information for U.S. dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention.
  • 20-NA-018 Jan 3, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers/technicians on MDI 2 Required When Programming Vehicles with Vehicle Intelligence Platform (VIP).
  • N222378271-01 Jan 13, 2023 · Service Bulletin/Repair Instructions
    Certain vehicles may have multiple software issues such as no audio, flashing cornering lamps, or lighting concerns. Dealers will confirm the over-the-air updates are installed. Various modules will be manually updated by the dealer with the latest software.
  • N222378271 Jan 11, 2023 · Service Bulletin/Repair Instructions
    Customer Satisfaction Program - General Motors released Customer Satisfaction Program N222378271 today. This service procedure requires an SD card for programming. The SD cards will be pre-shipped to select dealers free of charge. In error, an insert…
  • N222378271 Jan 11, 2023 · Service Bulletin/Repair Instructions
    Customer Satisfaction Program - certain vehicles may have multiple software issues such as no audio, flashing cornering lamps, or lighting concerns. Dealers will confirm the over-the-air updates are installed. Various modules will be manually updated by t…
  • 22-NA-257 Dec 23, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides information on Dealer Installed LPO Wheel Installation and Return Process.
  • 09-00-89-008F Dec 21, 2022 · Service Bulletin/Repair Instructions
    This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
  • 22-NA-244 Dec 7, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
  • 22-NA-235 Dec 6, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides repair information to correct a customer concern of Wireless Charging Intermittent When Using Samsung Phones at Offset Positions.
  • 22-NA-038 Dec 7, 2022 · Service Bulletin/Repair Instructions
    This warranty bulletin provides information on Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
  • PIT3271N Nov 29, 2022 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in …
  • PIC6481 Nov 15, 2022 · Service Bulletin/Repair Instructions
    This Preliminary information communicates That a LCDD Data Provisioning Warning message my display due to the radio being in Demo Mode.
  • 22-NA-242 Nov 30, 2022 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector Reconnect Labor Code Numbers.
  • 22-NA-238 Nov 30, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative.
  • 22-NA-235 Nov 18, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides repair information to correct a customer concern of Wireless Charging Intermittent When Using Samsung Phones at Offset Positions.
  • 22-NA-215 Nov 10, 2022 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information for chargers that are covered under the terms of a 3-year Limited Parts Warranty from the date of purchase.
  • PIP5890 Oct 27, 2022 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to the dealership tech of a possible area of concern to look before replacement of any parts.
Source: NHTSA manufacturer communications files.
About service bulletins