Campaign 22V-747

After shifting into reverse, the rearview camera software may cause a portion of the rearview image to be obstructed

Defect summary

BMW of North America, LLC (BMW) is recalling certain 2023 330e and 330e xDrive hybrid electric vehicles. After shifting into reverse, the rearview camera software may cause a portion of the rearview image to be obstructed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

An obstructed rearview image can reduce the driver's visibility of what is behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed November 21, 2022. Owners may contact BMW customer service at 1-80-525-7417.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 22V747000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about back-over prevention on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 22V-747
Make	Model	Model years	Complaints on this component
BMW	330E	2023	0

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

No service bulletins on this component preceded the recall

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

23V-885 Dec 22, 2023
During vehicle start-up, the artificial sound generator control unit may experience a fault and fail to generate the external pedestrian warning sound
23V-026 Jan 25, 2023
During vehicle start-up, the artificial sound generator control unit may experience a fault and fail to generate the external pedestrian warning sound
21V-855 Nov 3, 2021
Central Information Display may not raise to the correct position, resulting in a rearview camera image that is partially blocked from view
21V-096 Feb 19, 2021
When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate
20V-598 Sep 30, 2020
Small portion of the rearview image may be slightly obscured
20V-443 Jul 29, 2020
These vehicles were not programmed with rearview camera software during assembly, therefore, when the transmission is shifted to reverse, a…