Tesla, Inc. (Tesla) is recalling certain 2023 Model X vehicles equipped with a full self-driving computer 4.0 and running software release version 2023.2.200. Weak camera signal strength may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview image that does not display while in reverse decreases the driver's visibility, increasing the risk of injury or crash.
Tesla has released an over-the-air (OTA) software update, free of charge. All affected vehicles have been remedied. Owners may contact Tesla customer service at 1-877-798-3752.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.