Campaign 23V-391

Bolt that secures the rear axle rotor to the wheel-hub may be improperly tightened, possibly resulting in wheel separation

Defect summary

Jayco, Inc. (Jayco) is recalling certain 2023 Jayco Greyhawk, Redhawk, and Entegra Coach Odyssey motorhomes. The bolt that secures the rear axle rotor to the wheel-hub may be improperly tightened, possibly resulting in wheel separation.

Consequence

Wheel separation from the vehicle increases the risk of a crash.

Remedy

Dealers will inspect the rear axle serial number, and if necessary, remove and inspect the rear axle rotor and hub assembly. If any bolts are found to be loose, the rotor and hub assembly will be replaced, free of charge. Owner notification letters were mailed June 23, 2023. Owners may contact Jayco customer service at 1-800-283-8267.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 23V391000. Text as published by NHTSA.

Vehicles covered

3 product lines are covered

Owner complaints filed with NHTSA about powertrain on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 23V-391
Make	Model	Model years
Entegra	Odyssey	2023
Jayco	Greyhawk	2023
Jayco	Redhawk	2023

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

No service bulletins on this component preceded the recall

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

24V-158 Feb 28, 2024
Inadequate amount of rear axle lubricant may cause rear axle tail bearing damage and seizure, which can result in wheel lock-up or driveshaft…
23V-081 Feb 16, 2023
Guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway
10V-469 Oct 4, 2010
On some axles, cracks could appear in the spindle weld
10V-337 Jul 26, 2010
Axle is located too far forward allowing the tires to make contact with the wheel well, which may cause damage to the tire and/or the wheel well
06V-009 Jan 13, 2006
Certain motor homes may have u-joint retaining clips missing or not installed properly