Campaign 23V-668

Fasteners that secure the power cable connections may not have been tightened securely

Defect summary

Volvo Bus Corporation (Volvo Bus) is recalling certain 2023 Volvo 9700 vehicles. The fasteners that secure the power cable connections may not have been tightened securely.

Consequence

Unsecured power cables can overheat, increasing the risk of a fire.

Remedy

Prevost will inspect and tighten the power cable fasteners, as necessary, free of charge. Owner notification letters were mailed November 21, 2023. Owners may contact Volvo Bus customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR23-86.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 23V668000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about electrical system on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 23V-668
Make	Model	Model years	Complaints on this component
Volvo BUS	9700	2023	0

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

No service bulletins on this component preceded the recall

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

22V-222 Apr 6, 2022
In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat
20V-597 Sep 29, 2020
Driver may be able to start the bus even if the starter disabling switch in the engine compartment has been activated, such as during servicing
17V-845 Dec 28, 2017
Hardware that attaches the power supply cable to the fuse box may not be properly tightened, possibly causing the power cable and fuse box to overheat
17V-173 Mar 14, 2017
These vehicles have a ground cable that may have been improperly installed, resulting in inadequate electrical contact
16V-836 Nov 18, 2016
Affected vehicles are equipped with a power feed relay for the engine and transmission which may be undersized for the application, causing the…
13V-171 May 1, 2013
Certain conditions may cause the affected coaches to go into a software controlled mode that would result in the throttle signal being fixed at…