AutoStatsIQ
Data through Oct 2026
Campaign 20V-597

Driver may be able to start the bus even if the starter disabling switch in the engine compartment has been activated, such as during servicing

View NHTSA filingAll Volvo Bus campaigns
Defect summary

Volvo Bus Corporation (Volvo Bus) is recalling certain 2020 9700 buses. The driver may be able to start the bus even if the starter disabling switch in the engine compartment has been activated, such as during servicing.

Consequence

An engine that can be started while being worked on increases the risk of injury to the service technician.

Remedy

Volvo Bus will notify owners, and will provide a service document describing how to connect and upload the new engine software, free of charge. The recall began November 6, 2020. Owners may contact Volvo Bus customer service at 1-800-463-7738. Volvo Bus's number for this recall is SR20-87.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 20V597000. Text as published by NHTSA.
Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about electrical system on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 20V-597
MakeModelModel yearsComplaints on this component
Volvo BUS970020200
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.