Campaign 23V-724

Parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the…

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Defect summary

Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.

Consequence

Unintended vehicle movement can increase the risk of a crash.

Remedy

Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 23V724000. Text as published by NHTSA.
Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about electrical system on these vehicles: 17, of which 1 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 23V-724
MakeModelModel yearsComplaints on this component
KiaSoul EV2015 to 201917
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.