Model line

Kia Soul EV

Every Kia Soul EV model year on file, 2015 to 2020. Pick a year for its recalls, investigations, service bulletins and the full text of owner complaints.

Owner complaints, all model years377 involved a crash, fire, injury or death

Model years62015 to 2020

Recall campaigns5Distinct campaigns listing it

Service bulletins318Summed across model years

By model year

The 2017 model year drew the most complaints, 18, 49% of the model's total

Owner complaints filed with NHTSA, all years filed, by model year.

Source: NHTSA ODI. Complaints are not verified by NHTSA, and NHTSA publishes no sales volumes, so counts are not rates.

Components

Electrical system leads the Kia Soul EV complaint record

Owner complaints across all model years, by component.

Electrical system

Powertrain

Brakes

Engine and cooling

Visibility and wipers

Speed control

Structure

Seats

Fuel system

Source: NHTSA ODI complaints file.

Model years

The record for each Kia Soul EV model year

Peer index compares complaints with the median vehicle of the same model year and body class (100 is the median). It corrects for age, not for how many were sold.

Kia Soul EV by model year
Year	Body	Complaints	Severity index	Peer index	Recalls	Investigations	Bulletins
2020	Not decoded	0	None	None	0	1	28
2019	SUV	3	66.7	7	3	2	39
2018	SUV	3	33.3	7	3	2	36
2017	SUV	18	5.6	35	3	2	58
2016	SUV	7	14.3	17	4	2	76
2015	SUV	6	33.3	13	4	4	81

Source: NHTSA ODI. Body class from NHTSA's VIN decoder where decoded.

Latest recalls

Recent campaigns covering the Kia Soul EV

23V-724 Oct 26, 2023
Parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the…
Electrical system · 6,262 vehicles
23V-218 Mar 29, 2023
High-voltage battery pack may experience an electrical short-circuit while driving
Electrical system · 2,689 vehicles
22V-031 Jan 25, 2022
Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit
Airbags · 411k vehicles
20V-389 Jul 2, 2020
Parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop
Electrical system · 3,714 vehicles
17V-608 Sep 29, 2017
Pinion plug may allow the pinion gear to separate from the steering gear assembly
Steering · 342k vehicles

Source: NHTSA ODI recalls file.