Campaign 23V-755

Insufficient weld may allow water to enter the inhibitor switch, causing it to fail

Defect summary

Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.

Consequence

An inoperative inhibitor switch may prevent the reverse lights from illuminating and the rearview camera image from displaying, increasing the risk of a crash.

Remedy

Dealers will replace the inhibitor switch, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WRQ-23.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 23V755000. Text as published by NHTSA.

Vehicles covered

4 product lines are covered

Owner complaints filed with NHTSA about powertrain on these vehicles: 55, of which 5 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 23V-755
Make	Model	Model years	Complaints on this component
Subaru	Crosstrek	2021	14
Subaru	Forester	2022	4
Subaru	Legacy	2021 to 2023	2
Subaru	Outback	2021 to 2023	35

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

30 service bulletins on this component came first

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

23V-754 Nov 9, 2023
Front driveshaft assemblies' outer race may develop cracks and break
23V-647 Sep 21, 2023
Center support bolts for the driveshaft may loosen, resulting in the disconnection of the front end of the driveshaft
22V-485 Jul 8, 2022
Programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped
21V-955 Dec 9, 2021
Programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped
21V-024 Jan 26, 2021
Continuously variable transmission (CVT) select lever cable nut may not have been tightened properly, allowing the nut to loosen
19V-855 Dec 2, 2019
Transmission hydraulic sensor may inaccurately measure the hydraulic fluid pressure