Campaign 23V-807

Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an…

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE 450e Plug-in Hybrid (PHEV) vehicles. Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.

Consequence

Extended stopping distance can increase the risk of a crash.

Remedy

Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 23V807000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about stability and traction control on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 23V-807
Make	Model	Model years	Complaints on this component
Mercedes-Benz	GLE 450E 4MATIC	2024	0

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

No service bulletins on this component preceded the recall

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

25V-254 Apr 17, 2025
Vehicle's electronic stability program (ESP) may display an incorrect warning light during an ESP system failure
23V-360 May 19, 2023
Electronic stability program (ESP) software may malfunction, which can result in disabled vehicle dynamics control systems, including the…
22V-679 Sep 12, 2022
Electronic Stability Program (ESP) unit may be damaged, which can result in disabled anti-lock brakes (ABS), disabled electronic stability control…
22V-168 Mar 18, 2022
Various control units may have been updated with incorrect software configuration during a service repair
22V-042 Jan 28, 2022
Wiring harness for the front wheel speed sensor may be the incorrect length, which could result in damage to the harness during certain driving…
21V-071 Feb 12, 2021
During certain evasive driving maneuvers, the Electronic Stability Program (ESP) software may apply torque to one of the front wheels, pulling the…