SUV, gasoline, AWD/All-Wheel Drive, built in United States. Owner complaints on file from Dec 23, 2023 to Dec 23, 2023.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 23V-807 | Dec 1, 2023 | Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an… | Stability and traction control | 2,797 | Software update |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
2024 GLE450: This engine has twin turbos. On second day of ownership a "yellow turtle" warning light appeared on dash. This indicated loss of significant engine power (i.e. hence the "turtle mode"). This happened, without warning, multiple times on highway during first few days of ownership. I think this means the turbochargers were "deactivated" or taken "off line" by vehicle's management system. Result was suddenly compromised ability while passing and ability to maintain highway speed to safe exit. Checked vehicle in to MB Service Department (on day five of ownership) for analysis and repairs. Vehicle subsequently in shop for 29 days!; 8/3/23-8/31/23 Repair order is more than two pages, single spaced. Appears dealer Service Dept ultimately "Replaced crank case vapor oil separator on top of valve cover." I tried to upload Service Invoice but wouldn't let me do it.
NHTSA complaint 11561666Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.