Campaign 24V-022

Assembly issue with the worm gear in the steering system may result in a sudden loss of power steering assist

Defect summary

Mazda North America Operations (Mazda) is recalling certain 2024 CX-90 vehicles. An assembly issue with the worm gear in the steering system may result in a sudden loss of power steering assist.

Consequence

Loss of power steering assist while driving increases the risk of a crash.

Remedy

Dealers will replace the spring engaging the worm gear and reapply grease to the gear teeth, free of charge. Owner notification letters were mailed March 6, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6524A.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 24V022000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about steering on these vehicles: 176, of which 5 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 24V-022
Make	Model	Model years	Complaints on this component
Mazda	CX-90	2024	176

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "NHTSA investigation" as its origin.

Before the recall

5 service bulletins on this component came first

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

23V-429 Jun 15, 2023
Some steering and suspension bolts may be missing or improperly tightened, which can cause the steering intermediate shaft, the front anti-lock…
16V-203 Apr 11, 2016
Lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate
14V-282 May 29, 2014
Affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input
10V-374 Aug 12, 2010
These vehicles may have a condition in which a sudden loss of power steering assist could occur at any time while driving the vehicle
00V-223-002 Aug 9, 2000
Vehicle description: sport utility vehicles
85V-108 Sep 4, 1985
In certain high salt areas, the idler arm is exposed to road salt which causes the dust seal to deteriorate resulting in idler arm pin corrosion