Campaign 24V-290

Insecure ground connection may cause the electronic stability control (ESC) to be inoperative

Defect summary

Chrysler (FCA US, LLC) is recalling certain 2021 Ram Promaster vehicles. An insecure ground connection may cause the electronic stability control (ESC) to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Consequence

Driving with an inoperative electronic stability control system can increase the risk of a crash.

Remedy

Dealers will tighten the ground nut assembly, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 43B.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 24V290000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about stability and traction control on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 24V-290
Make	Model	Model years	Complaints on this component
Ram	Promaster	2021	0

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

No service bulletins on this component preceded the recall

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

26V-561 Sep 1, 2026
Brake pedal position sensor capacitor may be cracked, which can cause a loss of electronic stability control
26V-414 Jun 30, 2026
Brake system control module software may cause a loss of electronic stability control and a loss of electronic brake assist
26V-244 Apr 16, 2026
Trucks may be equipped with steering column control modules that can cause a loss of electronic stability control
26V-223 Apr 9, 2026
Brake system control module may fail to operate properly, which can cause a loss of anti-lock brakes (ABS) and electronic stability control (ESC)
24V-794 Oct 24, 2024
Front wheel hub encoder rings may be damaged, which can disable the electronic stability control system
24V-653 Sep 5, 2024
Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system