Campaign 24V-424Do not drive

Tie rod assemblies may contain an improperly heat-treated ball stud that can fail, resulting in a sudden loss of steering control

Defect summary

Mack Trucks, Inc. (Mack) is recalling certain 2025 Anthem and Pinnacle trucks. The tie rod assemblies may contain an improperly heat-treated ball stud that can fail, resulting in a sudden loss of steering control.

Consequence

A sudden loss of steering control increases the risk of a crash.

Remedy

Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will inspect and replace the tie rod ends as necessary, free of charge. Owner notification letters were mailed June 17, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0466.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 24V424000. Text as published by NHTSA.

Vehicles covered

2 product lines are covered

Owner complaints filed with NHTSA about powertrain on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 24V-424
Make	Model	Model years	Complaints on this component
Mack	Anthem (AN)	2025	0
Mack	Pioneer PR (4)	2025	0

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

4 service bulletins on this component came first

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

19V-047 Jan 21, 2019
Internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement
16V-099 Feb 19, 2016
Cap nut that retains the interaxle driveshaft yoke to the rear axle input shaft may loosen
15V-690 Oct 22, 2015
Affected axles are equipped with hex nuts on the flange yoke that may not have been properly tightened
13V-492 Oct 17, 2013
Pro-torque nut may not have been installed correctly, which may result in a loosening of the nut
11V-370 Jul 21, 2011
Mack trucks is recalling certain model year 2010-2011 chu, cxu and gu heavy trucks manufactured from july 12, 2010, through july 23, 2010 for a…
11V-295 May 20, 2011
Tubing used to assemble the affected drivelines has a nonconforming seam weld with insufficient bonding of the material