Defect summary
Kawasaki Motors Corp., U.S.A. (KMC) is recalling certain 2024 Z7 Hybrid ABS and Ninja 7 Hybrid ABS motorcycles. The electronic control unit (ECU) may cause the transmission to shift into neutral when the operator attempts to shift from first to second gear.
Consequence
The unintended shift to neutral can cause a loss of drive power, increasing the risk of a crash.
Remedy
Dealers will reprogram the ECM software, free of charge. Owner notification letters were mailed November 27, 2024. Owners may contact KMC customer service at 1-866-802-9381. KMC's number for this recall is MC24-13.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Source: NHTSA ODI recalls file, campaign 24V680000. Text as published by NHTSA.