Campaign 24V-685

12-Volt battery cable may chafe against the Belt-integrated Starter Generat (BiSG) and short circuit

Defect summary

Ford Motor Company (Ford) is recalling certain 2024 Ford Explorer vehicles equipped with 3.3L Hybrid engines. The 12-Volt battery cable may chafe against the Belt-integrated Starter Generat (BiSG) and short circuit.

Consequence

A short circuit increases the risk of a fire.

Remedy

Dealers will install a tie strap between the battery cable and high voltage cable, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S61.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 24V685000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about electrical system on these vehicles: 2, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 24V-685
Make	Model	Model years	Complaints on this component
Ford	Explorer	2024	2

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

6 service bulletins on this component came first

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

26V-582 Sep 9, 2026
Battery energy control module software may cause an incorrect state of charge to display in the vehicle, or lead to an increased risk of a high…
26E-063 Sep 9, 2026
Battery energy control module software may cause an incorrect state of charge to display in the vehicle, or lead to an increased risk of a high…
26V-547 Aug 25, 2026
Engine compartment wiring harness ground connections may fracture and result in a loss of drive power, or a loss of function in the windshield…
26V-468 Jul 20, 2026
Engine compartment wiring harness may become damaged and short circuit
26E-046 Jul 14, 2026
Integrated trailer module (ITRM) may lose communication with the vehicle, causing a loss of brake function, turn signals and brake lights
26V-372 Jun 9, 2026
At vehicle start-up, the Instrument Panel Cluster Assembly (IPC) may not function, showing a blank display