Campaign 24V-811

Defective welded joint may cause the wiper arm to suddenly fail

Defect summary

Gillig, LLC (Gillig) is recalling certain 2024 Low Floor buses. A defective welded joint may cause the wiper arm to suddenly fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, "Windshield Wiping and Washing Systems."

Consequence

Inoperative wipers can reduce the driver's ability to see out of the windshield, increasing the risk of a crash.

Remedy

Gillig will replace the wiper motor arm, free of charge. Owner notification letters were mailed December 12, 2024. Owners may contact Gillig customer service at 1-800-735-1500.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Source: NHTSA ODI recalls file, campaign 24V811000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about visibility and wipers on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 24V-811
Make	Model	Model years	Complaints on this component
Gillig	LOW Floor	2024	0

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

No service bulletins on this component preceded the recall

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

17V-156 Mar 9, 2017
Affected vehicles have wiper arms that can crack where they mount to the wiper motor causing the wiper arms to bend or detach from the vehicle
16V-320 May 18, 2016
Driver's side window on the affected vehicles may block too much light, thereby decreasing the driver's visibility
12V-506 Oct 18, 2012
Composition of the material used to cast the handle that opens the egress window is incorrect, resulting in a reduction in material strength