Ford Motor Company (Ford) is recalling certain 2023 Super Duty F-250 and F-350 vehicles previously repaired incorrectly under recall number 23V-507. The driver and front passenger windows may fail to detect an obstacle while closing and not reverse direction as intended.
A window that does not automatically reverse when an obstruction is encountered increases the risk of injury.
Dealers will update the software, free of charge. Owner notification letters were mailed April 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S25.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.