Complaints about the 2023 Ford F-350 SD peaked in 2024, with 18 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Pickup, gasoline, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from May 8, 2023 to Sep 9, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-204 | Mar 31, 2026 | Windshield wiper arms may break, causing the wipers to fail | Visibility and wipers | 422,613 | Part replacement |
| 26V-104 | Feb 20, 2026 | When towing a trailer, the integrated trailer module (ITRM) may lose communication with the vehicle, possibly causing a loss of brake and turn… | Electrical system | 4,381,878 | Software update |
| 25V-455 | Jul 7, 2025 | Low-pressure fuel pump may fail, which can result in an engine stall while driving | Fuel system | 850,318 | Software update |
| 25V-315 | May 9, 2025 | Software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse | Back-over prevention | 1,076,138 | Software update |
| 25V-157 | Mar 14, 2025 | Driver and front passenger windows may fail to detect an obstacle while closing and not reverse direction as intended | Visibility and wipers | 9 | Software update |
| 25V-134 | Feb 28, 2025 | Default rearview camera image may not be displayed when using the Pro Trailer Hitch Assist feature | Back-over prevention | 355 | Software update |
| 24V-806 | Oct 25, 2024 | Water may enter the Tailgate Park Assist Sensor Interface Module (TPASIM) and cause the rearview camera image to display intermittently or appear… | Back-over prevention | 24,950 | Software update |
| 23V-847 | Dec 15, 2023 | Steering wheel clock spring may have an insufficient weld, causing a loss of electrical connection to the driver's frontal air bag | Airbags | 17,970 | Part replacement |
| 23V-758 | Nov 9, 2023 | Fasteners for the front wheel hub extender may be insufficiently tightened, which can result in the wheel and wheel extender detaching from the…Do not drive | Powertrain | 13 | Part replacement |
| 23V-595 | Aug 25, 2023 | Left rear axle shaft may have been improperly heat-treated during manufacturing and may break | Powertrain | 41,555 | Part replacement |
| 23V-573 | Aug 11, 2023 | Default rearview camera image may not be displayed when using the Pro Trailer Hitch Assist feature | Back-over prevention | 18,513 | Software update |
| 23V-507 | Jul 21, 2023 | If the driver and front passenger door module experiences a low power condition and resets while the window is moving, the anti-pinch function may… | Structure | 1,339 | Software update |
| 23V-506 | Jul 21, 2023 | Module may have been improperly soldered, preventing the instrument panel from illuminating | Electrical system | 38,695 | Part replacement |
| 23V-420 | Jun 9, 2023 | Owner's manual does not include instructions for adjusting or removing certain head restraints | Equipment | 691,133 | Repair or modification |
| 23V-344 | May 12, 2023 | Steering column upper shaft bolts may be missing or improperly tightened, resulting in possible separation of the steering column from the… | Steering | 19 | Repair or modification |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
41 complaints on file, page 1 of 3.
While on the interstate on Friday, the vehicle started violently shaking, and felt like I was driving on an egg-shaped tire. A Ford shop said the belt was separating from the driver’s side front tire, and they pulled it off and put the spare on. On Sunday, again on the interstate and maybe 100 miles later the shaking started again- but from the passenger side tire; and then I felt a catastrophic failure and loss of control of the vehicle. I was able to regain control and get the vehicle out of the travel lane. Tire debris was flung all over the road and caused substantial damage to the wheel well, liner, quarter panel, door and engine components. Physical examination reveals complete belt separation, and frayed steel is all over the tire. The tire is a Cooper Discoverer AT3 XLT, size 285/75/R17. The vehicle had to be towed in and is currently in a collision center. The assessment of the tire is a catastrophic failure of the tire caused by belt separation. I called Cooper to report this manufacturer’s defect, and after 45 mins on hold I hung up; and submitted a written complaint via the Cooper website, and have received NO RESPONSE.
NHTSA complaint 11763149See attached document for complaint.
NHTSA complaint 11758549Vehicle randomly hesitates to shift (slip/flare), usually from 3-4 or 8-9 gears. It is sometimes accompanied by a clunk/slam before/after engaging the higher numbered gear. It seems to happen more often when the transmission is at/approaching normal operating temperature. The slip/flare has been becoming more frequent and is now randomly accompanied by the clunk/slam. I first noticed the slip/flare changing from gears 3-4. At that time the vehicle had 43,000mi on it.
NHTSA complaint 11756450I am hearing and feeling snaps coming from my vehicle steering. It feels like the steering column is not functioning correctly. I can feel the truck getting more sloppy turning and traveling differently than it did at 35,000 miles. Ford wants to charge me $185 to investigate and then they may take action. There is a recall on this problem, but my truck’s vin isn’t listed. I’m worried that it may come apart or cause an accident.
NHTSA complaint 11754345Overhead clearance lights leaking water when it rains.
NHTSA complaint 11735508All cameras went out on the F350 with a blue screen there’s a recall on this but my truck is not included and needs to be expanded.
NHTSA complaint 11725098The contact owns a 2023 Ford F-350 SD. The contact received notification of NHTSA Campaign Number: 24V806000 (Back Over Prevention, Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
NHTSA complaint 11697750The contact owns a 2023 Ford F-350 SD. The contact stated that the adaptive cruise control mode was inoperable. Additionally, the contact stated that while driving 50-55 MPH to the dealer, the contact noticed that the vehicle in front of the vehicle had stopped abruptly with no brake lights activated. The contact stated that upon depressing the brake pedal, the vehicle failed to respond. The contact attempted to veer to the left to avoid the other vehicle, but the passenger's side front end crashed into the rear of the other vehicle. There was no warning light illuminated. The contact stated that the six air bags of the vehicle deployed, and there was blinding smoke in the vehicle. The contact was transported to the hospital by ambulance and was hospitalized for 7 days. The contact was then transferred to a rehabilitation facility, where he was currently receiving care. The contact sustained a broken right hand and toe. The contact also sustained breathing complications as the contact's underlying cardiac and pulmonary health issues were triggered. The other driver sustained unknown injuries and was transported to the hospital by ambulance. Both vehicles sustained significant damage and could not be driven away from the scene. The contact's vehicle sustained front-end fender and hood damage and other unknown damage. The vehicle was towed to the collision repair shop for an estimate of the damage. A police report was filed. The dealer was notified of the brake failure and informed the contact that the VIN was not included in a related recall. The manufacturer was not notified of the failure. The failure mileage was 1,000.
NHTSA complaint 11689223The front doors come open while driving down the road in cold weather. Multiple dealerships have to me to just deal with it. My children have to hold the doors shut while we are going down the road or I have to hold the driver's door shut while driving. There was a recall issued for certain 2023 F-350's regarding a door latch mechanism malfunction but apparently it doesn't apply to my pickup even though me doors don't stay shut while driving and multiple dealerships tell me there is nothing, they can do to fix it. When one of us gets hurt, falls off, or has a door hit by oncoming traffic, what am I supposed to do? The safety of my children does not matter to Ford motor company or their Montana dealerships. It happens regularly, not just once. Speed is not a factor, I can be driving 5 mph or 75 mph when it happens.
NHTSA complaint 11686568The contact owns a 2023 Ford F-350. The contact stated while driving at an undisclosed speed, the oil change warning light illuminated. The contact stated that the vehicle received an oil change; however, the oil change warning light remained illuminated. The contact stated that occasionally the oil change warning light was illuminated whenever the vehicle was started. The vehicle was taken to the dealer several times and the sensor was reset. In addition, the contact was informed that an unknown module needed to be reprogrammed; however, the parts were not yet available. The contact stated that the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 17,000.
NHTSA complaint 11680582The contact owns a 2023 Ford F-350 SD. The contact received notification of NHTSA Campaign Number: 24V806000 (Back Over Prevention, Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint 11673460This is a 2023 Ford F350 XLT vehicle. The low beam headlights do not put out sufficient light and are dangerous. I visited with the Ford dealership in Sunrise, Florida called Sawgrass Ford who told me that the previous owner changed the light source out to an LED light in an effort to gain more light. We both agreed that this did not help. In my research online it appears that this problem is limited to the XLT model. Apparently the Lariat, King Ranch, etc models have different headlights. There does not appear to be a recall on these headlights. I contacted Ford directly who advised me to go to a different dealer which won't help unless these are changed out. The vehicle currently has less than 35000 miles and is still under warranty.
NHTSA complaint 11651818The contact owns a 2023 Ford F-350 SD. The contact stated while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to a dealer where it was diagnosed and determined that metal shavings were found inside the fuel system and that the fuel system needed to be replaced. The contact stated that the Insurance Company inspected the vehicle and found metal shavings inside the fuel tank. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 63,000.
NHTSA complaint 11651729See attached document for complaint.
NHTSA complaint 11651674While driving on a highway on two occasions my truck suddenly displayed low fuel pressure. I lost complete engine power. First occasion ford said was fuel control module. Second occurrence same thing was on [XXX] low fuel pressure signal and engine stopped working. Been in touch with fullerton ford in somerville where vehicle was subsequently towed to. Representative stated it is the low pressure fuel pump that is causing the intermittently loss of pressure. Almost got killed on the highway trying to get over to the shoulder with the sudden loss of engine power due to loss of fuel pressure. Vehicle still at dealer unknown if part has been replaced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11649619Multiple electrical issues related to dashboard controls, video sensors, head unit. Controls powering down while driving, sensors throwing multiple error messages. All since 1,500 miles. Ford could not figure out what the issue was so they replaced the wiring harness. After 2 months in the shop I got my vehicle back. 2 weeks later I am getting the same error messages in the dash and has to go back into the shop for the same reason.
NHTSA complaint 11647774Front doors will not close and latch when it is cold outside. Multiple dealerships have told me there is nothing that they can do to fix this issue. Doors will come open while driving if they don't latch. I often have to use a ratchet strap to keep doors shut from the inside while driving in cold weather. Apparently, according to Ford, I am a stupid girl that should just live with this issue and wait for my kids to fall out of my pickup.
NHTSA complaint 11646448The audio system “glitched” and all of the speakers started screeching at maximum volume. I was unable to get this to stop outside of turning the vehicle off. It is so loud my ear were ringing for hours. This is loud enough it could definitely cause someone to wreck and impairs driving ability. I could also smell the electrical in the speakers getting hot and was fearful of an electrical fire. No warning lights. Not reproducible.
NHTSA complaint 11641894The contact owns a 2023 Ford F-350 SD. The contact stated that there was a whirring sound coming from the vehicle since the vehicle was purchased. There was no warning light illuminated. The vehicle was taken to the dealer, but the vehicle was not diagnosed. The contact stated that the failure persisted. The vehicle was taken to a second dealer; however, the vehicle was not diagnosed. The dealer informed the contact that there was no recall on the VIN for the issue and that the whirring sound did not shorten the life of the transmission. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 9,500.
NHTSA complaint 11640691The contact owns a 2023 Ford F-350 SD. The contact stated while driving approximately 35 MPH, the vehicle the vehicle independently braked. The contact stated that the brake warning light was illuminated. The contact stated that there was no vehicle or object nearby in front of the vehicle. The contact stated that the failure was intermittent but became a recurring failure. The contact had taken the vehicle to a local dealer; however, the dealer could not duplicate the failure. The vehicle was not repaired. The contact stated that the message “Forward Collision Avoidance System Shutting Down” was displayed. The contact stopped the vehicle and turned off and restarted the vehicle and the Forward Collision Avoidance system returned to normal functionality. The manufacturer was not informed of the failure. The failure mileage was approximately 5,600.
NHTSA complaint 11626789Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.