Campaign 25V-362

Lock on the emergency exit door may fail to unlock

Defect summary

Forest River Bus, LLC (Forest River Bus) is recalling certain 2025 Collins Bus transit buses. The lock on the emergency exit door may fail to unlock. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

Consequence

An emergency exit that remains locked can prevent or delay passengers from evacuating during an emergency, increasing the risk of injury.

Remedy

Dealers will replace the barrel latch, free of charge. Owner notification letters were mailed June 25, 2025. Owners may contact Forest River customer service at 1-620-888-3361. Forest River Bus's number for this recall is 551-1934.

Source: NHTSA ODI recalls file, campaign 25V362000. Text as published by NHTSA.

Vehicles covered

One product line is covered

Owner complaints filed with NHTSA about structure on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 25V-362
Make	Model	Model years	Complaints on this component
Forest River BUS	Collins BUS	2025	0

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

No service bulletins on this component preceded the recall

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

26V-041 Jan 23, 2026
Body panel joint adhesive may have been applied to the incorrect location, causing the panels to separate
26V-040 Jan 23, 2026
Body panel joint adhesive may have been applied to the incorrect location, causing the panels to separate
25V-361 May 30, 2025
Lock on the emergency exit door may fail to unlock
25V-113 Feb 21, 2025
Handle for the emergency exit window may not be visible to someone standing in the aisle, which can delay passengers from exiting in the event of…
25V-027 Jan 22, 2025
Emergency exit handles and labels are not easily accessible which can prevent or delay the exit of passengers in the event of an emergency
24V-502 Jul 2, 2024
Emergency exit handles and labels are not easily accessible which can prevent or delay the exit of passengers in the event of an emergency