Campaign 25V-609

Longitudinal frame members may not be reinforced properly

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The longitudinal frame members may not be reinforced properly.

Consequence

Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury.

Remedy

Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VVS3LAENGST. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 19, 2025.

Source: NHTSA ODI recalls file, campaign 25V609000. Text as published by NHTSA.

Vehicles covered

2 product lines are covered

Owner complaints filed with NHTSA about structure on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 25V-609
Make	Model	Model years	Complaints on this component
Mercedes-Benz	Sprinter 2500	2024	0
Mercedes-Benz	Sprinter 3500	2024	0

Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.

Investigation

No NHTSA investigation is linked to this recall

Most recalls are started by the manufacturer. This one lists "Manufacturer" as its origin.

Before the recall

2 service bulletins on this component came first

Distinct manufacturer communications on the same component group, make, model and model year in the 24 months before the report date.

Source: NHTSA manufacturer communications file.

Service bulletins

25V-725 Oct 24, 2025
Right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats
23V-876 Dec 21, 2023
Partition wall may be missing bolts, allowing the wall to detach during a crash
23V-875 Dec 21, 2023
Longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the…
23V-874 Dec 21, 2023
Connection between the propeller shaft bearing and crossmember may loosen, reducing vehicle control
23V-806 Dec 1, 2023
Topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle
21V-934 Dec 1, 2021
Spring-loaded rear step bolt fasteners were not properly tightened