Campaign 25V-849

Wheel chair restraint retractor may not lock, preventing the wheelchair from being properly secured

View NHTSA filingAll Daimler Truck campaigns
Defect summary

Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 Thomas Built Buses Saf-T-Liner EFX, 2025-2027 Thomas Built Buses Minotour DRW, 2026 Thomas Built Buses Saf-T-Liner C2 Jouley, Thomas Built Buses HDX, and 2026-2027 Thomas Built Buses Saf-T-Liner C2 school buses equipped with certain QRT-Deluxe and QRT-Max wheelchair restraints. The wheel chair restraint retractor may not lock, preventing the wheelchair from being properly secured.

Consequence

An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy

Dealers will inspect and replace the retractors, as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1028.

Source: NHTSA ODI recalls file, campaign 25V849000. Text as published by NHTSA.
Vehicles covered

5 product lines are covered

Owner complaints filed with NHTSA about adaptive equipment on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 25V-849
MakeModelModel yearsComplaints on this component
Thomas Built BusesMinotour DRW2025 to 20270
Thomas Built BusesSaf-T-Liner C22026 to 20270
Thomas Built BusesSaf-T-Liner C2 Jouley20260
Thomas Built BusesSaf-T-Liner EFX20250
Thomas Built BusesSaf-T-Liner HDX20260
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.