Model year

2025 Thomas Built Buses Saf-T-Liner EFX

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recall campaigns covering this model year53,628 vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2025 Thomas Built Buses Saf-T-Liner EFX by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

5 recall campaigns cover the 2025 Thomas Built Buses Saf-T-Liner EFX

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2025 Thomas Built Buses Saf-T-Liner EFX
CampaignFiledSubjectComponentVehiclesRemedy
26V-087Feb 13, 2026Heater hose clamps may not have been tightened properly, causing the hose to disconnect and leak heating coolant inside the passenger compartmentEngine and cooling52Part replacement
26V-086Feb 13, 2026Heater hose clamps may not have been tightened properly, causing the hose to disconnect and leak heating coolant inside the passenger compartmentEngine and cooling2,843Part replacement
25V-849Dec 9, 2025Wheel chair restraint retractor may not lock, preventing the wheelchair from being properly securedAdaptive equipment600Part replacement
24V-401Jun 4, 2024Front axle tie rod ball joint studs may crack and break, which can result in tie rod separationSteering27Part replacement
24V-392Jun 3, 2024Wheel hub fasteners may loosen and cause the wheel to detach, which can result in a loss of vehicle controlWheels106Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2025 Thomas Built Buses Saf-T-Liner EFX

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    Service bulletins

    15 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • SS 305-TBB Apr 24, 2026 · Other
      Service Solution for EFX AC Upper bracket TBB 130987 replaced with TBB 248310
    • SS 308-TBB Mar 20, 2026 · Other
      Service Solution for Timer relay TBB 202400 replacement
    • MyCom_02102026-2 Feb 10, 2026 · Other
      My Communications for RAI RK6166302 Informational Bulletin
    • SS 582773-TBB Jan 26, 2026 · Other
      Service Solution for EFX Shock Mount Frame Rail Crack Repair
    • MYCOM_09092025-1 Sep 9, 2025 · Other
      My communications for DTNA Announces Extended Coverage Policy Updates
    • SS1033857-TBB Jun 17, 2025 · Other
      Service Solution for Floor Covering Bubbles
    • SS288-TBB Feb 5, 2025 · Other
      Service Solution for HDX / EFX front lighting replacement
    • SS295-TBB Nov 20, 2024 · Other
      Service Solution for Power steering Pump TBB 61280827 replacement with TBB 246122
    • WI24-019 Nov 11, 2024 · Warranty Program/Extension
      Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates
    • CXA_10_17_CARB Truck Chec Oct 17, 2024 · Other
      CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
    • SS1023366-Detroit Sep 16, 2024 · Other
      Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
    • FICM Email Aug 8, 2024 · Other
      Fuel Injector Cleaner Updated Procedure
    • FICM Cleaning Aug 8, 2024 · Other
      Cleaning Gen5 Engine Fuel Injectors
    • FICM Priming Aug 8, 2024 · Other
      Fuel Injection Cleaning Machine Priming Procedures
    • FICM Setup Aug 8, 2024 · Other
      Draft Fuel Injection Cleaning Machine (FICM) Setup Instructions
    Source: NHTSA manufacturer communications files.