Campaign 25V-876

Retractors may not lock, preventing the wheelchair from being properly secured

View NHTSA filingAll Rollx Vans campaigns
Defect summary

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence

An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Source: NHTSA ODI recalls file, campaign 25V876000. Text as published by NHTSA.
Vehicles covered

13 product lines are covered

Owner complaints filed with NHTSA about adaptive equipment on these vehicles: 11, of which 1 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 25V-876
MakeModelModel yearsComplaints on this component
ChevroletExpress 250020230
ChryslerPacifica2017 to 20250
ChryslerTown AND Country2011 to 20158
ChryslerVoyager2022 to 20250
DodgeGrand Caravan2010 to 20201
FordE-25020110
FordTransit2019 to 20250
GMCSierra 150020250
GMCYukon20250
HondaOdyssey20151
RamPromaster2019 to 20251
ToyotaSienna2016 to 20170
ToyotaSienna Hybrid2024 to 20250
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.