SUV, hybrid, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Jan 3, 2021 to Dec 12, 2024.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V-215 | Mar 25, 2021 | Low-pressure fuel pump inside the fuel tank may fail | Fuel system | 624,552 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
5 complaints on file, page 1 of 1.
There is a recall on my 2020 Acura MDX and I have been going to the local Acura dealer to get the part for the last 6 months and every time I go they tell me they are still waiting for the part. Periodically, the vehicle lurches while I am driving causing a major back and forth tugging and jerking. This is very unsafe. I am demanding that Acura prioritizes my need to get this fixed. I do not know if the jerking of the vehicle is due to the recall, but regardless, Acura needs to do the right thing and send the part to the Acura dealership so I can get this fixed. No Acura dealer in my area says they have the part. I am on a "waiting list." My car last did this jerking motion on 12
NHTSA complaint 11630480Middle row passenger seatbelt malfunctioning. Waiting on part on back order. Available for inspection until it gets replaced. Numerous occasions noticed the belt would lock when getting children out of car and didn’t think anything of it. Had to move middle row seat to get it to retract out of the lock position. Today my child got tangled in the seatbelt and he was trying to get out of car and it retracted and locked and kept getting tighter around his chest. I tried slacking the belt back to loosen it and it wouldn’t retract out and only got tighter. I eventually cut the belt as he couldn’t breathe and I was unable to loosen the belt. It has not been inspected yet by anyone as I’m waiting for the part to come in. No messages on car dashboard.
NHTSA complaint 11621163NHTSA Recall Number 23V-858. Honda/Acura still have NOT fix my car supposedly due to they are short on the fuel pump part.
NHTSA complaint 11578174When putting the vehicle in "Drive" it unexpectantly rapidly accelerated causing me to aggressively brake the vehicle. It's happened twice and could easily have crashed into surrounding property or pedestrians. I brought the vehicle to the Dealership but considering it is an intermittent problem they couldn't duplicate the situation. Acura said they have no record of anything like this happening. There were no electronic lights or indicators that warned me of a malfunction. The first occurrence was several months ago, and the latest occurrence happened two days ago
NHTSA complaint 11539712THE CAR DOES HAVE SMOOTH ACCELERATING FROM A STOP; IT FEELS AS IF ITS SEARCHING THROUGH GEARS. IN ADDITION, WHILE DRIVING A HUMMING NOISE IS PRESENT AS IF THE BATTERY OR ELECTRIC PARKING BAKE IS BEING ENGAGED OR DISENGAGED. THE CAR IDLES WHEN AT A COMPLETE STOP INSTEAD OF ENGAGING AUTO SHUT OFF FEATURE.
NHTSA complaint 11386211Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.