2018 Acura RLX Hybrid

3 complaints on file, page 1 of 1.

1. Filed Feb 17, 2025Failure Feb 17, 2025Goldsboro, NCEngine

   My engine malfunctioned by throwing a rod, causing the car to lose power and leak oil on the lower passenger side of the engine bay onto the floor below. I was driving to work on a busy highway at the time, and I had to pull over immediately to avoid collisions from other vehicles on the highway. The car immediately became undrivable. I had check engine lights visible on the dash after the incident and I could smell the oil that had leaked from the engine from inside the car. I had to call AAA to have them tow my car to the dealership for service. My engine had to be replaced. The engine had to be ordered, and it took them a little over 2 months to complete the necessary work to fix my vehicle. The problem was confirmed and addressed by the dealership once the vehicle arrived at the service location. The manufacturer inspected the damaged parts and offered a viable solution to repair the vehicle. The warning lamps were visible immediately after the incident occured. No warning lights were present prior to the failure.

   NHTSA complaint 11643079
2. Filed Sep 13, 2024Failure Dec 18, 2023North Hollywood, CAFuel/propulsion system

   No incidents so far. However, it is causing a lot of anxiety knowing that the car could potentially stall or crash since I received the email notice on 12/18/2023. What is a reasonable wait time?

   NHTSA complaint 11614492
3. Filed Dec 5, 2018Failure Dec 5, 201811,800 milesFernandina Beach, FLPower train

   ****NOTE - ADD PRODUCT**** VEHICLE WITH 11,800 MILES, OWNED FOR 9 MONTHS. TURNED INTO A PARKING LOT, TRAVELED ~100 FEET AT 8 MPH. MOVEMENT WAS ON BATTERY POWER, ENGINE OFF. EXPERIENCED SUDDEN ACCELERATION TO 18 MPH OVER A PERIOD OF 3-4 SECONDS. VERIFIED WITH DASH CAMERA GPS SPEED MONITORING. APPLIED BRAKES, ACCELERATION CEASED AND VEHICLE SLOWED. TOOK VEHICLE TO DEALER, NO ERROR CODES OR MECHANICAL ISSUES FOUND.

   NHTSA complaint 11156440