Complaints over time
Complaints about the 2020 Audi E-Tron peaked in 2025, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2020 Audi E-Tron
SUV, electric, AWD/All-Wheel Drive, built in Belgium. Owner complaints on file from Nov 4, 2025 to Nov 4, 2025.
Recall campaigns covering this model year4477k vehicles or units across those campaigns
Owner complaints1Below the median 2020 suv
Severity index0.02020 suvs average 5.6
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2020 Audi E-Tron name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
4 recall campaigns cover the 2020 Audi E-Tron
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-900 | Dec 19, 2025 | Software error may prevent the rearview camera image from displaying as intended | Back-over prevention | 356,894 | Software update |
| 23V-867 | Dec 20, 2023 | Certain high-voltage battery modules may overheat | Electrical system | 26,866 | Software update |
| 23V-842 | Dec 13, 2023 | When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current… | Electrical system | 93,196 | Not stated |
| 21V-569 | Jul 26, 2021 | Improperly welded rotor and shaft may separate within the integrated brake system | Brakes | 498 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2020 Audi E-Tron
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Nov 4, 2025Failure Oct 25, 2025Snohomish, WAElectrical system, Body
Sunroof leaked. Not directly safety, but can be as water was getting on interior electronics. Dealer referenced TSB 2056944/10 and warranty extension U63 Sunroof WrtyExt 7yr/80k, but noted that we were not included in the warranty extension.
NHTSA complaint 11697394
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- DP22005 Defect petition, Electrical system
Pedestrian alert sounds
Opened Jan 27, 2023, closed Aug 7, 2023 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins
527 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- Dealer 93N6 REV4 Apr 2, 2026 · Service Bulletin/Repair Instructions
Updated the “Important Step” information in the SVM section regarding elimination of the battery evaluation step performed during the 93U9 and the 93V2 - Bulletin 93N6 REV4 Apr 2, 2026 · Service Bulletin/Repair Instructions
Updated the “Important Step” information in the SVM section regarding elimination of the battery evaluation step performed during the 93U9 and the 93V2 - SM 13-2026 Mar 16, 2026 · Other
This special notice is to inform dealers to return the parts listed if it meets the criteria provided. - Dealer 93R3_REV1 Apr 6, 2024 · Service Bulletin/Repair Instructions
Audi is providing an updated 220V/240V charging unit cable and a compact/portable charging system software update for vehicles included in this service action. Updated claiming and work instructions - Circ_93R3_REV1 Apr 6, 2024 · Service Bulletin/Repair Instructions
Audi is providing an updated 220V/240V charging unit cable and a compact/portable charging system software update for vehicles included in this service action. Updated claiming and work instructions - AVin4Pin20240404 Apr 4, 2024 · Service Bulletin/Repair Instructions
Noise from front door trim panel while driving Air suspension warning - DTC P089200 charge handle doesn't release vehicle will not charge Corrosion on wheelhouse cover plate P008700 - low fuel pressure P042000: Catalyst System,Bank1 Efficiency Below… - AVin4Pin20240403 Apr 4, 2024 · Service Bulletin/Repair Instructions
Noise from front door trim panel while driving Air suspension warning - DTC P089200 charge handle doesn't release vehicle will not charge Corrosion on wheelhouse cover plate P008700 - low fuel pressure P042000: Catalyst System,Bank1 Efficiency Below… - SM 21-2024 Mar 22, 2024 · Service Bulletin/Repair Instructions
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward. - Dealer 93R3 Mar 20, 2024 · Service Bulletin/Repair Instructions
Audi is providing an updated 220V/240V charging unit cable and a compact/portable charging system software update for vehicles included in this service action. - Circular 93R3 Mar 21, 2024 · Service Bulletin/Repair Instructions
Audi is providing an updated 220V/240V charging unit cable and a compact/portable charging system software update for vehicles included in this service action. - SM 17-2024 Mar 5, 2024 · Service Bulletin/Repair Instructions
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward. - SM 09-2024 Mar 5, 2024 · Service Bulletin/Repair Instructions
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward. - AVIN4PIN20240305 Mar 5, 2024 · Service Bulletin/Repair Instructions
Noise from front door trim panel while driving Low coolant warning in cluster, coolant level is correct Front window inoperative Air suspension warning - DTC P089200 charge handle doesn't release vehicle will not charge Temp sensor DTC P218500 Corro… - 44134220225637 Feb 18, 2013 · Service Bulletin/Repair Instructions
Steering wheel shimmy, vibration and/or oscillation - A9124712065980_2 Feb 15, 2024 · Service Bulletin/Repair Instructions
This bulletin provides information when the warning "Night vision assist: fault. Please contact workshop" appears in the instrument cluster; DTC U110100. - A1924502067941_2 Feb 14, 2024 · Service Bulletin/Repair Instructions
This bulletin provides information when there is a coolant system leak from coolant valve N632. - DC_EV_char_ext Feb 9, 2024 · Service Bulletin/Repair Instructions
Dealer Communication: EXTENSION: EV Charging Customer Support Offer & FAQs - UPDATED - Dealer 87H9 Feb 13, 2024 · Service Bulletin/Repair Instructions
On vehicles manufactured within a specific period, the pressure and temperature sensors in the air conditioning system may fail. If this happens, the air conditioning system will no longer function. - Circular 87H9 Feb 13, 2024 · Service Bulletin/Repair Instructions
On vehicles manufactured within a specific period, the pressure and temperature sensors in the air conditioning system may fail. If this happens, the air conditioning system will no longer function. - Dealer 93N1_REV1 Feb 14, 2024 · Service Bulletin/Repair Instructions
The remaining range display is being modified on Audi e-tron vehicles manufactured within a specific period. - Repair instructions updated. - Circ 93N1_REV1 Feb 14, 2024 · Service Bulletin/Repair Instructions
The remaining range display is being modified on Audi e-tron vehicles manufactured within a specific period. - Repair instructions updated. - Dealer 93N6_REV1 Feb 14, 2024 · Service Bulletin/Repair Instructions
UPDATE - Software Update for Battery Modules Control Unit (NVLW) - Repair instructions updated. - Bull 93N6_REV1 Feb 14, 2024 · Service Bulletin/Repair Instructions
UPDATE - Software Update for Battery Modules Control Unit (NVLW) - Repair instructions updated. - AVIN4PIN20240214 Feb 14, 2024 · Service Bulletin/Repair Instructions
Noise from front door trim panel while driving Low coolant warning in cluster, coolant level is correct Front window inoperative Air suspension warning - DTC P089200 Charge handle doesnâ™t release Vehicle will not charge Temp sensor DTC P218500 C… - A9124682072959_1 Feb 9, 2024 · Service Bulletin/Repair Instructions
This bulletin provides information for when Apple CarPlay pops up or takes over audio without user intervention in vehicles with the Audi Smartphone Interface. - DC_ADTOOLNOTICE2 Feb 2, 2024 · Service Bulletin/Repair Instructions
A potentially critical self-discharge condition exists in certain high-voltage battery modules that, in some instances, may lead to thermal overload, possibly resulting in smoke or a fire. A high-voltage battery overheating increases the risk of a fire. Aff… - DC_EV_charging Jan 5, 2024 · Service Bulletin/Repair Instructions
Dealer Communication: EXTENSION: EV Charging Customer Support Offer & FAQs - AVIN4PIN20240108 Jan 8, 2024 · Service Bulletin/Repair Instructions
Customer states they receive a low coolant waning in the cluster. Coolant level appears to be full in the reservoir Case does not relate to TSB 2061918 Photo showing reservoir level See e-tron charging questionnaire worksheet 2017-2019 Q7, 2019 Q8 Various… - A9024692072619_1 Jan 4, 2024 · Service Bulletin/Repair Instructions
This bulletin provides information when the Presense has a malfunction or if driver assist systems are sporadically inoperative; DTC B200FD9 is stored in the driver assist module. - A9024682072617_1 Jan 4, 2024 · Service Bulletin/Repair Instructions
This bulletin provides information for parking aid inop, DTC B107A16 stored in the driver assistance system with symptom code 233474 - AUD4927ENG Jul 10, 2014 · Service Bulletin/Repair Instructions
Due to new Minnesota state regulations regarding biofuels, biodiesel blends of B5 or less may not be available in the State of Minnesota. - SM C-2023 Dec 20, 2023 · Service Bulletin/Repair Instructions
This special notice is to inform dealers to return the parts listed only order the successor parts going forward. - A0023822047812_7 Dec 22, 2023 · Service Bulletin/Repair Instructions
This bulletin provides information on how to set up and use the SD Creator for obtaining vehicle software updates via the Mirror Server. - AVIN4PIN20231201 Dec 1, 2023 · Service Bulletin/Repair Instructions
Noise from front door trim panel while driving Low coolant warning in cluster, coolant level is correct Fuel pressure low. DTC P008700 Front window inoperative Air suspension warning - DTC P089200 charge handle doesn't release vehicle will not charge… - A9123462064681_4 Nov 14, 2023 · Service Bulletin/Repair Instructions
This bulletin provides information for when the wireless charging does not work. - A9023552055188_7 Nov 15, 2023 · Service Bulletin/Repair Instructions
This bulletin provides information for when the individual overhead view cameras are inoperative, the picture is blurry or fogged up, DTCs B200FFA, B127C04, C12AE02. - A6623042030471_7 Nov 14, 2023 · Service Bulletin/Repair Instructions
This bulletin provides information for when the license plate mounting bracket threaded inserts are stripped. - AVIN4PIN20231110 Nov 10, 2023 · Service Bulletin/Repair Instructions
Noise from front door trim panel while driving Noise from front door trim panel while driving Low coolant warning in cluster, coolant level is correct Check engine lamp is on, DTC (s) P010600, P023600, P023700, P023800 3.0L engine sound generator malfun… - AVIN4PIN20231120 Nov 20, 2023 · Service Bulletin/Repair Instructions
Noise from front door trim panel while driving Noise from front door trim panel while driving Low coolant warning in cluster, coolant level is correct Check engine lamp is on, DTC (s) P010600, P023600, P023700, P023800 3.0L engine sound generator malfun… - A2723622069747_5 Nov 15, 2023 · Service Bulletin/Repair Instructions
This bulletin provides information on document requirements before replacement of the vehicle 12 V battery when it is is drained. - AWA 23-11 Nov 1, 2023 · Service Bulletin/Repair Instructions
This Document informs dealers on the new leather dashboard warranty extension. - A0023812070568_2 Nov 7, 2023 · Service Bulletin/Repair Instructions
This bulletin provides information on the VAS 611 015 PICO-NVH tool for professional noise analysis. - SM 51-2023 Oct 19, 2023 · Service Bulletin/Repair Instructions
This special notice is to inform dealers to return the parts listed only order the successor parts going forward. - A9023452064983_6 Oct 16, 2023 · Service Bulletin/Repair Instructions
This bulletin provides information for when the Virtual cockpit displays a colorful line (pixel error). - A2723612067906_4 Oct 23, 2023 · Service Bulletin/Repair Instructions
This bulletin provides information for when DTC P0A7D00 is stored. - A0023752066297_3 Oct 9, 2023 · Service Bulletin/Repair Instructions
This bulletin provides details on the VIN-4-PIN program. - A0023742052680_4 Oct 4, 2023 · Service Bulletin/Repair Instructions
This bulletin provides information on the additional reporting requirements for safety related inquiries. - A9323282071343_1 Sep 13, 2023 · Service Bulletin/Repair Instructions
This bulletin provides information for when the charging door does not open when the button is pressed - DTCs B1A8FF0, BaA89F0, A1A8AF3, B1A88F3. - A9323242071328_1 Sep 8, 2023 · Service Bulletin/Repair Instructions
This bulletin provides information for when the charge connection lock mechanism malfunctions and the connector does not lock or unlock and then is unable to charge. - A442303202256323 Sep 15, 2023 · Service Bulletin/Repair Instructions
This bulletin provides information for when a steering wheel shimmy, vibration, and/or oscillation is reported. - A2723592069747_4 Sep 8, 2023 · Service Bulletin/Repair Instructions
This bulletin provides information for document requirements before replacing a 12v battery. - AWA 23-09 Aug 22, 2023 · Service Bulletin/Repair Instructions
This Document informs dealers on the new Sunroof warranty extension for 2019 Q3, Q8, e-tron / 2020 Q3, Q8, e-tron / 2021 Q3, Q8, e-tron vehicles - A9123192056076_1 Aug 8, 2023 · Service Bulletin/Repair Instructions
This bulletin provides information for when there is no communication to the telematics control module, DTC U142100. - A9023382071281_1 Aug 25, 2023 · Service Bulletin/Repair Instructions
This bulletin provides information for when the warning "Fault: Limited warning messages" appears in the instrument cluster with DTC B174404. - A9023342063502_7 Aug 2, 2023 · Service Bulletin/Repair Instructions
This bulletin provides information on various driver assistance malfunctions, DTC B200FF9. - A8723502068460_4 Aug 10, 2023 · Service Bulletin/Repair Instructions
This bulletin provides information for when the air conditioning does not cool, DTCs P053000, or P251500 stored in C5. - A5523792070966_1 Aug 8, 2023 · Service Bulletin/Repair Instructions
This bulletin provides instructions for disabling and reengaging the gesture controlled rear lid (virtual pedal). - A4423022065160_2 Aug 4, 2023 · Service Bulletin/Repair Instructions
This bulletin provides information for when the collapsible wheel does not fully inflate using the toolkit. - A4023672047920_7 Aug 8, 2023 · Service Bulletin/Repair Instructions
This bulletin provides information when there are noises from the front end and dash panel when the vehicle is moving. - A4323782059363_4 Aug 24, 2023 · Service Bulletin/Repair Instructions
This bulletin provides information for when there is an air suspension malfunction warning in the cluster; DTC C1260F0 or U112100.
Source: NHTSA manufacturer communications files.