2020 Audi S7

3 complaints on file, page 1 of 1.

1. Filed Oct 17, 2023Failure Oct 17, 2023Grafton, MAElectrical system, Steering, Vehicle speed control

   TODAY, I was driving my vehicle when I got multiple warnings including a “electrical failure, ABS failure, start stop failure.” I was on a stretch of road where I could not safely remove myself from traffic and was forced to proceed. Within 5 minutes of receiving the error messages my car shutdown and I was unable to control the car. Horrifying experience. By the grace of god I was able to get the vehicle to the side of road where I had to wait for extended period of time to get a tow vehicle that could accommodate my vehicle and have the vehicle towed to my local dealership. I have just learned that what I experienced is a “known problem,” and that there are a massive amount of Audi’s that are impacted by this “alternator issue.” What I also learned due to this widespread problem, parts availability are extremely limited and the waiting period for my car just to get the parts could be in excess of 6-8 weeks. I also learned that the part replacing the failed alternator is the EXACT same alternator in my vehicle presently and there has been no FIX provided so the chances are what I experienced today can most likely occur again once the replaced alternator fails. I never ever what to go through what I went through today ever again.

   NHTSA complaint 11550486
2. Filed Oct 10, 2023Failure Oct 9, 2023Corona Del Mar, CAElectrical system, Engine, Power train

   On 10/9/2023, the starter generator failed causing the vehicle to stop and shut down while driving and completely break down. I was not able to move the vehicle or shift it into park. Stall occurred on a freeway entrance (acceleration lane) in the traffic lane without warning. Approximately 20 minutes before this complete failure of the vehicle, the dashboard warning system provided the following warnings in yellow (meaning the car was drivable): (1) electrical system malfunction! Please contact Service; (2) rear spoiler malfunction; (3) traction control malfunction; and (3) Parking aid malfunction. The vehicle also indicated that the collision avoidance system was not operating and the air conditioning system shut down approximately five minutes before the vehicle completely broke down in the traffic lane. I have received the "rear spoiler malfunction" alert 5+ times in the last year; I asked the dealer to check it; and they said there was no record in the onboard computer of the problem.

   NHTSA complaint 11549196
3. Filed Jan 13, 2023Failure Apr 1, 2022Grafton, MAFuel/propulsion system

   I have been trying to get this recall remedied since 4/1/22 to no avail. I have been stranded on the side of a busy highway due to the fuel indicator reading 1/3 full but the fuel tank was actually empty. This put me in a significant safety situation where the car slows to unsafe speeds and stops due to lack of fuel. I have contacted Audi Corp for months without success.

   NHTSA complaint 11501723