Model year

2020 Blue Bird Vision School BUS

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recall campaigns covering this model year29107k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2020 Blue Bird Vision School BUS by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

29 recall campaigns cover the 2020 Blue Bird Vision School BUS

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2020 Blue Bird Vision School BUS
CampaignFiledSubjectComponentVehiclesRemedy
24V-758Oct 11, 2024Emergency exit label operating instructions lettering is too small and may be difficult to readEquipment28,479Part replacement
24V-599Aug 12, 2024Coating on the fuel lines may have been improperly applied, which can result in a fuel leakFuel system8,294Part replacement
24V-543Jul 19, 2024Exterior roof joint may have been manufactured with insufficient strength that can allow the roof panels to separate in a crashStructure16,708Repair or modification
24V-078Feb 7, 2024Convertible seats may have been incorrectly installed, which can result in an unsecured seatSeats6,691Repair or modification
23V-276Apr 18, 2023System Control Module (SCM) may activate the anti-rollback feature, causing the vehicle to reverse faster than expected when the vehicle is in…Powertrain419Software update
22V-736Oct 4, 2022LPG supply line may be damaged from contact with the RH park brake cable, which can result in a fuel leakFuel system66Repair or modification
22V-579Aug 4, 2022Zinc-plating on the fuel return line may break away when contacted by road debris, causing two dissimilar metals on the fuel line to contact each…Fuel system4,900Part replacement
22V-578Aug 4, 2022Zinc-plating on the fuel return line may break away when contacted by road debris, causing two dissimilar metals on the fuel line to contact each…Fuel system49Part replacement
22V-505Jul 14, 2022Air compressor housing is improperly grounded, causing electrical voltage greater than 50V AC during operationElectrical system482Repair or modification
21V-300Apr 28, 2021Drivetrain may experience an electromagnetic noise on the Control Area Network (CAN) bus, which may cause a loss of electrical power to the power…Powertrain302Part replacement
21V-284Apr 22, 2021Retainer was not properly seated in the SC-3 single check valve and may not provide source air isolation when pressure is appliedBrakes1,634Part replacement
21V-253Apr 12, 2021Electric drive train cannot detect isolation faults when the high voltage contactors are closedElectrical system292Software update
21V-070Feb 12, 2021Seats with integrated 3-point seat belts may have been installed incorrectlySeat belts620Repair or modification
20V-409Jul 15, 2020Three-point seatbelt assembly may have been installed without reinforcing washers under the floor at the anchorage point, possibly preventing the…Seat belts3,532Repair or modification
20V-357Jun 15, 2020Castle nuts that connect the steering drag link to the steering arm may have not been correctly tightened, potentially causing separation of the…Steering11Repair or modification
20V-356Jun 15, 2020Castle nuts used to connect the steering drag link to the steering arm may have not been correctly tightened, potentially causing separation of…Steering1,471Repair or modification
20V-266May 12, 2020A/C circuit breaker may have been installed incorrectlyElectrical system1,239Part replacement
20V-258May 8, 2020Foot pedal parking brake assembly may have been improperly assembled possibly resulting in a failure to hold the vehicle stationary on an incline…Brakes1,585Repair or modification
20V-249May 5, 2020Due to improper routing of the parking brake cables, the parking brake cable may contact and chafe the gasoline fuel line, potentially causing a…Fuel system352Repair or modification
20V-234Apr 27, 2020Floor-mounted parking brake may fail to hold the vehicle stationary on an incline when the vehicle is loaded to its maximum weight, due to an…Brakes2,264Inspection
20V-125Mar 3, 2020Seat barrier behind the driver seat with an integrated 3-point seat belt may have been installed incorrectly and may be missing the reinforcing…Seats2,790Repair or modification
19V-795Nov 6, 2019Brake light switch mounting bracket may have caused the brake light switch to be incorrectly adjusted at installation and/or the brake light…Lighting12,835Repair or modification
19V-707Oct 4, 2019Insufficient number of rivets were installed in the roof sheets, allowing the roof sheets to separate in the event of a severe impactStructure302Inspection
19V-526Jul 12, 2019Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable useStructure1,737Part replacement
19V-524Jul 12, 2019Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable useStructure13Part replacement
19V-391May 24, 2019Driver side rear brakes may dragBrakes4,218Repair or modification
18V-884Dec 12, 2018Hydraulic brake lines or transmission shifter cable may have been improperly routed, causing the brake line to be exposed to excessive heat, and…Powertrain5,169Repair or modification
18V-846Nov 28, 2018There may be an insufficient number of bolts attaching the seat to the bus floor, allowing the seat to detach from the bus floor in the event of a…Seats12Repair or modification
18V-566Aug 28, 2018These seats may be missing a warning label on the lower restraint strapEquipment551Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2020 Blue Bird Vision School BUS

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    1 NHTSA investigation on file

    • PE23004 Preliminary evaluation, Steering
      Blue Bird Draglink Failures
      Opened Mar 17, 2023, closed Feb 28, 2024
    Source: NHTSA ODI investigations file.
    Service bulletins

    18 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • S26DZ Feb 27, 2026 · Service Bulletin/Repair Instructions
      The mechanical brake switch & bracket design has a potential for cumulative at-limit stack up clearances to exceed the limitations of the mechanical switch. As a result, a preventative maintenance adjustment procedure is necessary and, at times, settings ca…
    • Draglink01312024 Jan 31, 2024 · Service Bulletin/Repair Instructions
      Uploading documents that will be sent out to customers to educate them about draglink maintenance.
    • Draglink01312024 Jan 31, 2024 · Service Bulletin/Repair Instructions
      Uploading documents that will be sent out to customers to educate them about draglink maintenance.
    • SM 23-01 Aug 11, 2023 · Service Bulletin/Repair Instructions
      A motor high temperature error can display on the instrument cluster when the OEM coolant valve in the closed position restricting coolant flow through the high voltage propulsion motor.
    • SM2203 Sep 2, 2022 · Service Bulletin/Repair Instructions
      SM2203: EV Recommended Starting Procedure This Service Memorandum is to announce the proper starting procedure to be followed for all Cummins EV powered units. The sequence is required due to multiple electronic modules required to wake up and start commu…
    • SM2202 Sep 2, 2022 · Service Bulletin/Repair Instructions
      SM2022 EV Maintenance and Service Documentation This Service Memorandum is to announce information on Cummins Power Electric buses now available at Quickserve Online. Dealer must have access to Quickserve to obtain these service maintenance and repair pr…
    • SU2201 Aug 18, 2022 · Service Bulletin/Repair Instructions
      Cummins recently issued Temporary Repair Practice (TRP2484) for certain vehicles with DEF sensor failures in which DEF sensor replacement parts are not available. This provides a temporary ECM calibration that inhibits engine warning messages for communicat…
    • SM1906 Dec 11, 2019 · Service Bulletin/Repair Instructions
      The intent of Service Memorandum SM1906 is to make Blue Bird dealers aware that Cummins has released a calibration update improvement to reduce occurrence of “Engine fault codes 3555 and 3556” on Cummins diesel engines with the following base ECM calibratio…
    • SM1905 Oct 15, 2019 · Service Bulletin/Repair Instructions
      SM1905: Blue Bird Vantage Dash Fault Codes Website Blue Bird Vantage "Dash Fault Codes" website page has been updated to include additional new fault codes for all applicable system types (brake, engine, and transmission). Also, "Powertrain, Ford" has be…
    • SM1904 Oct 15, 2019 · Service Bulletin/Repair Instructions
      SM1904: New Ametek Parts & Software New Ametek instrument cluster part numbers and software now listed on the Blue Bird Dealer Vantage website. Also listed is a new Ametek gateway module and applicable software. New Ametek gateway module is only applica…
    • SM2001 Aug 25, 2020 · Service Bulletin/Repair Instructions
      The intent of Service Memorandum SM2001 is to âÂÂAnnounce a New Blue Bird Dealer Processâ now available to perform a Ford Powertrain Control Module (PCM) modification remotely at the dealer service center location. This modification will be done using t…
    • S21AZ Jun 10, 2021 · Service Bulletin/Repair Instructions
      Overview: Certain 2013 through 2022 model year Blue Bird Vision School and Non-School Bus units has experienced signs of single strand failing, leading to multiple stands, and eventually belt failure. The belt composition is not ideal for the life cycle o…
    • S19AG Sep 19, 2019 · Service Bulletin/Repair Instructions
      Blue Bird has determined that the CIT brand air conditioning relays should be replaced with Song Chuan brand relays (PN 00079077). Additionally, the wiring harness (PN 10023917) connected to the relay base should be inspected for any sign of damage and repl…
    • S19ZI Sep 9, 2019 · Service Bulletin/Repair Instructions
      Overview: Blue Bird and HSM Quality/Engineering teams have determined that the NextGen seats shipped from September 19, 2017 to March 21, 2019 have exposed holes in the rear side of the seat back frame that can allow a passenger(s) to insert their finger i…
    • SM1903 Jul 26, 2019 · Service Bulletin/Repair Instructions
      Service Memorandum (SM1903) includes basic troubleshooting steps for Cummins engines with "Aftertreatment Abnormal Update Rate Fault Codes". These codes indicate either a problem with the aftertreatment battery power/ground circuits, the proprietary data l…
    • S19AB School Bus Jun 11, 2019 · Service Bulletin/Repair Instructions
      Overview: Service Bulletin S19AB, Separator Clamp Removal on Gasoline with Heat Shield affects certain model year 2020 Visions with a Ford gasoline powertrain and heat shield. To correct this condition, the Dealer is to cut the zip ties and remove the sw…
    • S19AB NonSchool Jun 11, 2019 · Service Bulletin/Repair Instructions
      Overview: Service Bulletin S19AB, Separator Clamp Removal on Gasoline with Heat Shield affects certain model year 2020 Visions with a Ford gasoline powertrain and heat shield. To correct this condition, the Dealer is to cut the zip ties and remove the sw…
    • S19ZZ Mar 27, 2019 · Service Bulletin/Repair Instructions
      Overview: Blue Bird and HSM Quality/Engineering teams have determined that certain NexGen Left-Hand Track Mounted seats shipped from October 1, 2017 to February 1, 2019 have a missing bolt in the assembly. HSM testing has shown this issue is not a complia…
    Source: NHTSA manufacturer communications files.