Bus, built in United States. Owner complaints on file from Feb 1, 2023 to Feb 1, 2023.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 24V-758 | Oct 11, 2024 | Emergency exit label operating instructions lettering is too small and may be difficult to read | Equipment | 28,479 | Part replacement |
| 24V-599 | Aug 12, 2024 | Coating on the fuel lines may have been improperly applied, which can result in a fuel leak | Fuel system | 8,294 | Part replacement |
| 24V-543 | Jul 19, 2024 | Exterior roof joint may have been manufactured with insufficient strength that can allow the roof panels to separate in a crash | Structure | 16,708 | Repair or modification |
| 24V-365 | May 23, 2024 | Diesel tank that supplies the fuel fired heater was improperly designed and may leak fuel | Fuel system | 112 | Repair or modification |
| 24V-078 | Feb 7, 2024 | Convertible seats may have been incorrectly installed, which can result in an unsecured seat | Seats | 6,691 | Repair or modification |
| 24V-068 | Feb 2, 2024 | Firmware in the multiplex module may cause the warning lights to deactivate and the stop arm to retract without warning | Electrical system | 5,197 | Software update |
| 23V-425 | Jun 13, 2023 | Software error in the instrument cluster may cause the air pressure gauges and the visual and audio low air warnings to not function | Electrical system | 1,424 | Software update |
| 23V-276 | Apr 18, 2023 | System Control Module (SCM) may activate the anti-rollback feature, causing the vehicle to reverse faster than expected when the vehicle is in… | Powertrain | 419 | Software update |
| 22V-736 | Oct 4, 2022 | LPG supply line may be damaged from contact with the RH park brake cable, which can result in a fuel leak | Fuel system | 66 | Repair or modification |
| 22V-579 | Aug 4, 2022 | Zinc-plating on the fuel return line may break away when contacted by road debris, causing two dissimilar metals on the fuel line to contact each… | Fuel system | 4,900 | Part replacement |
| 22V-578 | Aug 4, 2022 | Zinc-plating on the fuel return line may break away when contacted by road debris, causing two dissimilar metals on the fuel line to contact each… | Fuel system | 49 | Part replacement |
| 22V-505 | Jul 14, 2022 | Air compressor housing is improperly grounded, causing electrical voltage greater than 50V AC during operation | Electrical system | 482 | Repair or modification |
| 21V-300 | Apr 28, 2021 | Drivetrain may experience an electromagnetic noise on the Control Area Network (CAN) bus, which may cause a loss of electrical power to the power… | Powertrain | 302 | Part replacement |
| 21V-284 | Apr 22, 2021 | Retainer was not properly seated in the SC-3 single check valve and may not provide source air isolation when pressure is applied | Brakes | 1,634 | Part replacement |
| 21V-253 | Apr 12, 2021 | Electric drive train cannot detect isolation faults when the high voltage contactors are closed | Electrical system | 292 | Software update |
| 21V-083 | Feb 17, 2021 | Hydraulic Brake control unit (ECU) may not have been programmed correctly, possibly causing the ESC to malfunction | Stability and traction control | 60 | Repair or modification |
| 21V-070 | Feb 12, 2021 | Seats with integrated 3-point seat belts may have been installed incorrectly | Seat belts | 620 | Repair or modification |
| 20V-456 | Aug 5, 2020 | Nut that secures the steering wheel to the steering shaft may not have been properly tightened | Steering | 293 | Repair or modification |
| 20V-409 | Jul 15, 2020 | Three-point seatbelt assembly may have been installed without reinforcing washers under the floor at the anchorage point, possibly preventing the… | Seat belts | 3,532 | Repair or modification |
| 20V-356 | Jun 15, 2020 | Castle nuts used to connect the steering drag link to the steering arm may have not been correctly tightened, potentially causing separation of… | Steering | 1,471 | Repair or modification |
| 20V-266 | May 12, 2020 | A/C circuit breaker may have been installed incorrectly | Electrical system | 1,239 | Part replacement |
| 20V-258 | May 8, 2020 | Foot pedal parking brake assembly may have been improperly assembled possibly resulting in a failure to hold the vehicle stationary on an incline… | Brakes | 1,585 | Repair or modification |
| 20V-249 | May 5, 2020 | Due to improper routing of the parking brake cables, the parking brake cable may contact and chafe the gasoline fuel line, potentially causing a… | Fuel system | 352 | Repair or modification |
| 20V-234 | Apr 27, 2020 | Floor-mounted parking brake may fail to hold the vehicle stationary on an incline when the vehicle is loaded to its maximum weight, due to an… | Brakes | 2,264 | Inspection |
| 20V-125 | Mar 3, 2020 | Seat barrier behind the driver seat with an integrated 3-point seat belt may have been installed incorrectly and may be missing the reinforcing… | Seats | 2,790 | Repair or modification |
| 19V-707 | Oct 4, 2019 | Insufficient number of rivets were installed in the roof sheets, allowing the roof sheets to separate in the event of a severe impact | Structure | 302 | Inspection |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
There is an issue with the braking systems on the Bluebird buses which cause the brake lights to illuminate constantly, fail to illuminate, limit acceleration, and/or receive a "loss of brake input" warning message on the dash cluster. We have 43 Buses of like Year Models ranging from 2021 - 2022 Bluebird, Vision, that we have documented 38 separate repairs for 28 buses in our fleet related to the braking system. The brake pedal experiences excessive back travel that causes damage to the brake switch (part number 10026469). The cause of the excessive back travel is a gap between the pedal stop, rubber bumper, and switch mounting bracket. There is not enough adjustment area in the switch mounting bracket to prevent the excessive brake pedal back travel. Once the brake switch becomes damaged multiple issues become possible. There is potential for constant brake light illumination, no brake light illumination, a loss of brake input warning message, and sudden stopping of vehicle acceleration. The brake light illumination is not found consistently during the pre-trip inspection process due to the usage of the pre-trip lighting sequence button that provides false confidence that the brake lights are working properly. What component or system failed or malfunctioned, and is it available for inspection upon request? The brake switch failed parts are being returned to Bluebird for Warranty parts replacement. How was your safety or the safety of others put at risk? The multiple symptoms listed above produce various safety issues for the buses and other vehicles on the road. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, Multiple vehicles have experienced the same issue and the switches are being replaced as a repair. Multiple vehicles have reoccurring issues with the replaced switches. The local dealer has gone to the manufacturing facility and addressed the issue them.
NHTSA complaint 11504844Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.