Complaints over time
Complaints about the 2015 Blue Bird Vision peaked in 2017, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2015 Blue Bird Vision
Bus, built in United States. Owner complaints on file from Nov 15, 2017 to Aug 31, 2018.
Recall campaigns covering this model year1872k vehicles or units across those campaigns
Owner complaints44.0 times the median 2015 bus
Severity index0.02015 buss average 7.1
First 24 months0Complaints in its first two years
Components
50% of complaints about the 2015 Blue Bird Vision name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
18 recall campaigns cover the 2015 Blue Bird Vision
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 22V-736 | Oct 4, 2022 | LPG supply line may be damaged from contact with the RH park brake cable, which can result in a fuel leak | Fuel system | 66 | Repair or modification |
| 20V-235 | Apr 27, 2020 | Floor-mounted parking brake may fail to hold the vehicle stationary on an incline when the vehicle is loaded to its maximum weight, due to an… | Brakes | 3 | Repair or modification |
| 20V-234 | Apr 27, 2020 | Floor-mounted parking brake may fail to hold the vehicle stationary on an incline when the vehicle is loaded to its maximum weight, due to an… | Brakes | 2,264 | Inspection |
| 20V-125 | Mar 3, 2020 | Seat barrier behind the driver seat with an integrated 3-point seat belt may have been installed incorrectly and may be missing the reinforcing… | Seats | 2,790 | Repair or modification |
| 19V-796 | Nov 6, 2019 | Brake light switch mounting bracket may have caused the brake light switch to be incorrectly adjusted at installation and/or the brake light… | Lighting | 112 | Repair or modification |
| 19V-795 | Nov 6, 2019 | Brake light switch mounting bracket may have caused the brake light switch to be incorrectly adjusted at installation and/or the brake light… | Lighting | 12,835 | Repair or modification |
| 19V-391 | May 24, 2019 | Driver side rear brakes may drag | Brakes | 4,218 | Repair or modification |
| 19V-082 | Feb 11, 2019 | Wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height | Adaptive equipment | 787 | Part replacement |
| 18V-884 | Dec 12, 2018 | Hydraulic brake lines or transmission shifter cable may have been improperly routed, causing the brake line to be exposed to excessive heat, and… | Powertrain | 5,169 | Repair or modification |
| 17V-510 | Aug 17, 2017 | Integral D-Ring mounting stud located in the upper area of the seat back frame does not provide an adequate padding surface between the seat… | Seats | 309 | Not stated |
| 17V-101 | Feb 15, 2017 | Support brackets for these battery boxes may crack causing the battery box to separate from the chassis | Structure | 263 | Repair or modification |
| 17V-100 | Feb 15, 2017 | Support brackets for these battery boxes may crack causing the battery box to separate from the chassis | Structure | 19,833 | Repair or modification |
| 16V-542 | Jul 19, 2016 | Affected vehicles have propane fuel lines that may rub or are crossed and secured together, possibly resulting in line damage and a propane fuel leak | Fuel system | 2,902 | Part replacement |
| 15V-731 | Nov 4, 2015 | Affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position | Adaptive equipment | 90 | Part replacement |
| 15V-730 | Nov 4, 2015 | Affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position | Adaptive equipment | 5,114 | Part replacement |
| 15V-181 | Mar 27, 2015 | In the affected vehicles, the voltage inverter for the illumination of the driver's heater control panel may fail | Electrical system | 2,663 | Part replacement |
| 15V-180 | Mar 27, 2015 | In the affected vehicles, the voltage inverter for the illumination of the driver's heater control panel may fail | Electrical system | 23 | Part replacement |
| 15V-136 | Mar 10, 2015 | Incorrect fasteners may have been used to secure the seat gusset reinforcement to the side wall resulting in the seat belts being improperly anchored | Seat belts | 1,344 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2015 Blue Bird Vision
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
4 complaints on file, page 1 of 1.
- Filed Aug 31, 2018Failure Aug 30, 201851,000 milesMesa, AZExterior lighting
HEADLIGHTS HAVE A REFLECTOR OVER THE 9007 TYPE BULB THAT IS HELD ON BY AN UPPER AND LOWER SCREW. DURING INSPECTION, IT WAS NOTED THAT THE UPPER SCREWS OF BOTH LEFT AND RIGHT HEADLIGHTS CAME OUT. THIS EXACT SAME PROBLEM IS ALSO OCCURRING ON OUR OTHER BUS OF THIS TYPE, THAT IS VIN NUMBER LATER. NEW HEADLIGHTS OF THIS TYPE DO NOT USE THE SCREWS, BUT INSTEAD HAS A REFLECTOR THAT LOOKS LIKE IT SNAPS INTO PLACE.
NHTSA complaint 11123882 - Filed Aug 31, 2018Failure Aug 30, 201842,000 milesMesa, AZExterior lighting
HEADLIGHTS HAVE A REFLECTOR OVER THE 9007 TYPE BULB THAT IS HELD ON BY AN UPPER AND LOWER SCREW. DURING INSPECTION, IT WAS NOTED THAT THE UPPER SCREWS OF BOTH LEFT AND RIGHT HEADLIGHTS CAME OUT. SHORTLY THEREAFTER, THE LOWER SCREW OF THE LEFT HEADLIGHT CAME OUT, LEAVING THE REFLECTOR LYING LOOSE INSIDE. THIS NECESSITATED PURCHASING A NEW HEADLIGHT. THIS EXACT SAME PROBLEM IS ALSO OCCURRING ON OUR OTHER BUS OF THIS TYPE, THAT IS VIN NUMBER PRIOR. THE NEW HEADLIGHT PURCHASED DOES NOT USE THE SCREWS, BUT INSTEAD HAS A REFLECTOR THAT LOOKS LIKE IT SNAPS INTO PLACE.
NHTSA complaint 11123880 - Filed Nov 15, 2017Failure Nov 14, 201736,000 milesScottsdale, AZElectrical system
BRAKE LIGHTS MAY REMAIN ILLUMINATED AFTER BRAKE PEDAL HAS BEEN RELEASED. WHEN DRIVING, "MISSING BRAKE INPUT" FAULT CODE MAY BE DISPLAYED. HAS SIMILAR SYMPTOMS OF PREVIOUS RECALL R13WG.
NHTSA complaint 11046298 - Filed Nov 15, 2017Failure Nov 14, 201743,000 milesScottsdale, AZElectrical system
BRAKE LIGHTS MAY REMAIN ILLUMINATED AFTER BRAKE PEDAL HAS BEEN RELEASED. WHEN DRIVING, "MISSING BRAKE INPUT" FAULT CODE MAY BE DISPLAYED. HAS SIMILAR SYMPTOMS OF PREVIOUS RECALL R13WG.
NHTSA complaint 11046297
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
34 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- SM1905 Oct 15, 2019 · Service Bulletin/Repair Instructions
SM1905: Blue Bird Vantage Dash Fault Codes Website Blue Bird Vantage "Dash Fault Codes" website page has been updated to include additional new fault codes for all applicable system types (brake, engine, and transmission). Also, "Powertrain, Ford" has be… - SM1904 Oct 15, 2019 · Service Bulletin/Repair Instructions
SM1904: New Ametek Parts & Software New Ametek instrument cluster part numbers and software now listed on the Blue Bird Dealer Vantage website. Also listed is a new Ametek gateway module and applicable software. New Ametek gateway module is only applica… - SM2001 Aug 25, 2020 · Service Bulletin/Repair Instructions
The intent of Service Memorandum SM2001 is to âÂÂAnnounce a New Blue Bird Dealer Processâ now available to perform a Ford Powertrain Control Module (PCM) modification remotely at the dealer service center location. This modification will be done using t… - R17ZB Sep 18, 2017 · Service Bulletin/Repair Instructions
Blue Bird Body Company has decided that a defect which relates to motor vehicle safety exists in certain model year 2015-2019 Vision School Buses manufactured from July 18, 2014, through July 19, 2017, and certain model year 2018-2019 All American School Bu… - R17ZBDL91117 Sep 18, 2017 · Service Bulletin/Repair Instructions
NHTSA Recall number 17V-510 School bus. - S21AZ Jun 10, 2021 · Service Bulletin/Repair Instructions
Overview: Certain 2013 through 2022 model year Blue Bird Vision School and Non-School Bus units has experienced signs of single strand failing, leading to multiple stands, and eventually belt failure. The belt composition is not ideal for the life cycle o… - S16YU Owner Lett Sep 1, 2016 · Service Bulletin/Repair Instructions
On the subject buses, the possibility exists for an oil leak between the axle shaft and hub. To correct this it is necessary to replace both existing rear axle flange gaskets with new gaskets. - S16YU Instructio Sep 1, 2016 · Service Bulletin/Repair Instructions
Rear axle shaft flange gasket torque relaxes allowing for possible oil leak between the axle shaft and hub - S16YU Non-School Sep 1, 2016 · Service Bulletin/Repair Instructions
Certain model year 2015-2017 Vision and All American School Buses manufactured from November 15, 2013 through August 3, 2016 and certain model year 2015-2017 Vision and All American Non-School Buses manufactured from July 20, 2014 through May 21, 2016 equip… - S16YU School Bus Sep 1, 2016 · Service Bulletin/Repair Instructions
Equipped with optional Air Disk Brake will require replacement of both existing - S16YU Owner Lett Jan 9, 2016 · Service Bulletin/Repair Instructions
Rear Air Disc Brake Axle Shaft Flange Gasket Replacement. - S16YU Non-School Sep 1, 2016 · Service Bulletin/Repair Instructions
Equipped with optional Air Disk Brake will require replacement of both existing - S16YU Dealer Let Sep 1, 2016 · Service Bulletin/Repair Instructions
Rear Air Disc Brake Axle Shaft Flange Gasket Replacement. - R17YY Owner Lett Mar 27, 2017 · Service Bulletin/Repair Instructions
The chassis mounted battery box support bracket(s) on certain Vision buses may develop cracks or fracture and could allow the battery box to separate from the chassis and fall. - R17YY Instructio Apr 25, 2017 · Service Bulletin/Repair Instructions
The chassis mounted battery box support brackets may develop cracks or fracture and could allow the battery box to separate from the chassis and fall. - Dealer Memo 17-2 Mar 14, 2017 · Service Bulletin/Repair Instructions
This dealer memo announced a product upgrade program on 6.8L Gen3 Propane Engines. This is being done as a product upgrade and to increase customer satisfaction. Blue Bird will be updating all Gen3 Propane buses with the improved Gen4 roller finger followe… - R16YT US Instruc Sep 1, 2016 · Service Bulletin/Repair Instructions
Propane fuel lines may be crossed and/or rubbing. Crossed and/or rubbing fuel - R16YT Owner Lett Aug 15, 2016 · Service Bulletin/Repair Instructions
Certain buses equipped with Ford 6.8L Propane Engines could have incorrect fuel line routing. - R16YT Dealer Let Aug 15, 2016 · Service Bulletin/Repair Instructions
Certain buses equipped with Ford 6.8L Propane Engines could have incorrect fuel line routing - DOR-K2T5D-01 Dec 3, 2020 · Service Bulletin/Repair Instructions
This SKU is a DEF Injector. The customer communication requested return of unsold inventory to inspect the sealing. The injector sealing may have an issue which will cause a slow leak. A slow leak of the DEF Injector can lead to crystal formation which c… - S19AG Sep 19, 2019 · Service Bulletin/Repair Instructions
Blue Bird has determined that the CIT brand air conditioning relays should be replaced with Song Chuan brand relays (PN 00079077). Additionally, the wiring harness (PN 10023917) connected to the relay base should be inspected for any sign of damage and repl… - S16YU Sep 1, 2016 · Service Bulletin/Repair Instructions
S16YU, Rear Air Disc Brake Axle Shaft Flange Gasket Replacement: Certain model year 2015-2017 Vision and All American School Buses manufactured from November 15, 2013 through August 3, 2016 and certain model year 2015-2017 Vision and All American Non-Schoo… - SM1608 Dec 8, 2016 · Service Bulletin/Repair Instructions
New Blue Bird Support Center - Technical Bus Support: Dealer memo to announce the new on-line Blue Bird Support Center for technical bus support requests. - SM1607 Dec 6, 2016 · Service Bulletin/Repair Instructions
Ford 6R140 Transmission Shift Cable Adjustment: Dealer memo to provide instructions to properly adjust the shifter cable in the event a repair involved removal or disconnecting the shift selector at the transmission or shifter on BBCV?s equipped with a Fo… - SM1605 Jul 22, 2016 · Service Bulletin/Repair Instructions
Maximum Oil Drain Intervals for Cummins ISB 6.7: Dealer Memo is to clarify the service maximum interval for the engine oil and filter replacement, in all Driver?s Handbooks and Service Manuals for 2015 and 2016 Vision, Forward Engine All American, and TX4 … - S16YS Jul 25, 2016 · Service Bulletin/Repair Instructions
S16YS - Vision Ford 6.8L Engine Oil Requirement: Certain 2013 through 2017 model year Blue Bird Vision Ford 6.8L Drivers and Service manuals list either 5W-20 or 5W-30 Engine Oil Requirements. At your next and all subsequent oil changes, Blue Bird recommen… - S16YN Apr 11, 2016 · Service Bulletin/Repair Instructions
Service Bulletin: Rear Air Disc Brake Axle Shaft Flange Nut Replacement: Certain 2015 through 2017 model year Blue Bird Visions and All Americans School and Non-School units equipped with optional Air Disc Brakes manufactured from November 15, 2013, throu… - S16YJ Feb 4, 2016 · Service Bulletin/Repair Instructions
Service Bulletin: Rear Engine Exhaust Cables: Certain 2011 through 2017 model year Blue Bird All American Rear Engine school and non-school buses manufactured from June 5, 2010 through December 8, 2015, and equipped with optional Cummins diesel engines ma… - SU1603 Mar 22, 2016 · Service Bulletin/Repair Instructions
ACTIA Instrument Cluster Replacement: Instructions for ACTIA Instrument Cluster Replacement features. - SM1602 Jan 26, 2016 · Service Bulletin/Repair Instructions
Dealer Memo on ACTIA Instrument Cluster Updates, Enhancements SM1602 is applicable to buses originally built with ACTIA instrument clusters. Buses were built buses with ACTIA instrument clusters from the 2011 year model until the 2018 year models. Note we… - SM1601 Jan 14, 2016 · Service Bulletin/Repair Instructions
Blue Bird Troubleshooting Guides: Blue Bird announcement of the addition of troubleshooting guides for assisting in the service of the Blue Bird products. These troubleshooting guides are available on the Vantage website. - SU1702 Jun 1, 2017 · Service Bulletin/Repair Instructions
The intent of SU1702 is to provide service part replacement instructions for our new Ametek instrument cluster. The new cluster will be in full production beginning June 5, 2017. During the time between now and June 5, 2017 Blue Bird will be building some p… - SB-S-14XA Feb 13, 2014 · Service Bulletin/Repair Instructions
BLUE BIRD: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION INSTRUCTIONS FOR TRANSMISSION HARNESS INSPECTION FOR PROPER TRANSMISSION OIL COOLER HOSE AND ROUTING CONNECTIONS IF EQUIPPED WITH FORD PROPANE ENGINES. *PE - SU-1315 Jul 29, 2013 · Service Bulletin/Repair Instructions
BLUE BIRD (CUMMINS): UPDATED INFORMATION BEING PROVIDED REGARDING THE FLEETGUARD FLEETCOOL EX COOLANT TO BE USED IN BLUE BIRD BUSES WITH CUMMINS ENGINE AND DECALS ON OR NEAR DEAERATION TANK FILLER TO STATE THE TYPE OF COOLANT FACTORY HAD INSTALLED. MODEL …
Source: NHTSA manufacturer communications files.