Complaints over time
Complaints about the 2017 Blue Bird Vision peaked in 2018, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2017 Blue Bird Vision
Bus, built in United States. Owner complaints on file from Dec 27, 2018 to Dec 27, 2018.
Recall campaigns covering this model year2865k vehicles or units across those campaigns
Owner complaints1Not enough peers on file
Severity index0.02017 buss average 50.0
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2017 Blue Bird Vision name engine and cooling
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
28 recall campaigns cover the 2017 Blue Bird Vision
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 22V-736 | Oct 4, 2022 | LPG supply line may be damaged from contact with the RH park brake cable, which can result in a fuel leak | Fuel system | 66 | Repair or modification |
| 22V-579 | Aug 4, 2022 | Zinc-plating on the fuel return line may break away when contacted by road debris, causing two dissimilar metals on the fuel line to contact each… | Fuel system | 4,900 | Part replacement |
| 20V-235 | Apr 27, 2020 | Floor-mounted parking brake may fail to hold the vehicle stationary on an incline when the vehicle is loaded to its maximum weight, due to an… | Brakes | 3 | Repair or modification |
| 20V-234 | Apr 27, 2020 | Floor-mounted parking brake may fail to hold the vehicle stationary on an incline when the vehicle is loaded to its maximum weight, due to an… | Brakes | 2,264 | Inspection |
| 20V-125 | Mar 3, 2020 | Seat barrier behind the driver seat with an integrated 3-point seat belt may have been installed incorrectly and may be missing the reinforcing… | Seats | 2,790 | Repair or modification |
| 19V-796 | Nov 6, 2019 | Brake light switch mounting bracket may have caused the brake light switch to be incorrectly adjusted at installation and/or the brake light… | Lighting | 112 | Repair or modification |
| 19V-795 | Nov 6, 2019 | Brake light switch mounting bracket may have caused the brake light switch to be incorrectly adjusted at installation and/or the brake light… | Lighting | 12,835 | Repair or modification |
| 19V-393 | May 24, 2019 | Driver side rear brakes may drag | Brakes | 70 | Repair or modification |
| 19V-391 | May 24, 2019 | Driver side rear brakes may drag | Brakes | 4,218 | Repair or modification |
| 19V-082 | Feb 11, 2019 | Wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height | Adaptive equipment | 787 | Part replacement |
| 18V-892 | Dec 17, 2018 | Air compressor belt may slip, reducing air output, which may result in the parking brake automatically applying | Engine and cooling | 28 | Part replacement |
| 18V-885 | Dec 12, 2018 | Hydraulic brake lines or transmission shifter cable may have been improperly routed, causing the brake line to be exposed to excessive heat, and… | Powertrain | 32 | Repair or modification |
| 18V-884 | Dec 12, 2018 | Hydraulic brake lines or transmission shifter cable may have been improperly routed, causing the brake line to be exposed to excessive heat, and… | Powertrain | 5,169 | Repair or modification |
| 18V-783 | Nov 6, 2018 | Alternator cables may not be routed correctly and may contact and chafe against the air conditioning support bracket or a firewall reinforcement | Electrical system | 6,307 | Repair or modification |
| 18V-259 | Apr 24, 2018 | Brake and throttle interlock is supposed to apply the service brakes and prevent accelerator pedal input when activated, however the throttle… | Speed control | 364 | Software update |
| 18V-258 | Apr 24, 2018 | Brake and throttle interlock is supposed to apply the service brakes and prevent accelerator pedal input when activated, however the throttle… | Speed control | 12 | Software update |
| 17V-510 | Aug 17, 2017 | Integral D-Ring mounting stud located in the upper area of the seat back frame does not provide an adequate padding surface between the seat… | Seats | 309 | Not stated |
| 17V-204 | Mar 23, 2017 | Fuel control valve solenoid may short circuit, shutting off the flow of propane to the engine, causing the engine to shut off | Fuel system | 22 | Part replacement |
| 17V-203 | Mar 23, 2017 | Fuel control valve solenoid may short circuit, shutting off the flow of propane to the engine, causing the engine to shut off | Fuel system | 1,274 | Part replacement |
| 17V-101 | Feb 15, 2017 | Support brackets for these battery boxes may crack causing the battery box to separate from the chassis | Structure | 263 | Repair or modification |
| 17V-100 | Feb 15, 2017 | Support brackets for these battery boxes may crack causing the battery box to separate from the chassis | Structure | 19,833 | Repair or modification |
| 16V-543 | Jul 19, 2016 | Affected vehicles have propane fuel lines that may rub or are crossed and secured together, possibly resulting in line damage and a propane fuel leak | Fuel system | 49 | Part replacement |
| 16V-542 | Jul 19, 2016 | Affected vehicles have propane fuel lines that may rub or are crossed and secured together, possibly resulting in line damage and a propane fuel leak | Fuel system | 2,902 | Part replacement |
| 16V-405 | Jun 6, 2016 | In the affected vehicles the platform side plate on the wheelchair lifts may crack | Equipment | 32 | Part replacement |
| 16V-265 | May 3, 2016 | These vehicles are equipped with seats that may separate from the base frame due to bolt failure | Seats | 6 | Part replacement |
| 16V-006 | Jan 8, 2016 | Affected stop arms have a reflective decal that may peel loose from the stop arm | Other or unknown | 112 | Part replacement |
| 15V-696 | Oct 23, 2015 | In the affected vehicle, the windshield wiper motor harness connector may have been installed incorrectly, causing the wiper system to stop… | Visibility and wipers | 1 | Repair or modification |
| 15V-691 | Oct 23, 2015 | In the affected vehicles, the windshield wiper motor harness connector may have been installed incorrectly, causing the wiper system to stop… | Visibility and wipers | 63 | Inspection |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2017 Blue Bird Vision
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Dec 27, 2018Failure Dec 17, 20186,000 milesWalden, NYEngine, Service brakes
VEHICLE FLIPS COMPRESSOR BELTS OFF FREQUENTLY BRAKE PEDDLE SWITCH FAILS AND BENDS MOUNTING BRACKETS CAUSING BRAKE LIGHT FAILURE AND VEHICLE TO GO INTO DERATE MODE IN MOTION FOR BOTH. */BF.. *DT *DT*JB *TR*JB *DT*JB *DT
NHTSA complaint 11163621
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- PE23004 Preliminary evaluation, Steering
Blue Bird Draglink Failures
Opened Mar 17, 2023, closed Feb 28, 2024
Source: NHTSA ODI investigations file.
Service bulletins
61 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- Draglink01312024 Jan 31, 2024 · Service Bulletin/Repair Instructions
Uploading documents that will be sent out to customers to educate them about draglink maintenance. - Draglink01312024 Jan 31, 2024 · Service Bulletin/Repair Instructions
Uploading documents that will be sent out to customers to educate them about draglink maintenance. - SU2201 Aug 18, 2022 · Service Bulletin/Repair Instructions
Cummins recently issued Temporary Repair Practice (TRP2484) for certain vehicles with DEF sensor failures in which DEF sensor replacement parts are not available. This provides a temporary ECM calibration that inhibits engine warning messages for communicat… - SM1906 Dec 11, 2019 · Service Bulletin/Repair Instructions
The intent of Service Memorandum SM1906 is to make Blue Bird dealers aware that Cummins has released a calibration update improvement to reduce occurrence of “Engine fault codes 3555 and 3556” on Cummins diesel engines with the following base ECM calibratio… - SM1905 Oct 15, 2019 · Service Bulletin/Repair Instructions
SM1905: Blue Bird Vantage Dash Fault Codes Website Blue Bird Vantage "Dash Fault Codes" website page has been updated to include additional new fault codes for all applicable system types (brake, engine, and transmission). Also, "Powertrain, Ford" has be… - SM1904 Oct 15, 2019 · Service Bulletin/Repair Instructions
SM1904: New Ametek Parts & Software New Ametek instrument cluster part numbers and software now listed on the Blue Bird Dealer Vantage website. Also listed is a new Ametek gateway module and applicable software. New Ametek gateway module is only applica… - SM2001 Aug 25, 2020 · Service Bulletin/Repair Instructions
The intent of Service Memorandum SM2001 is to âÂÂAnnounce a New Blue Bird Dealer Processâ now available to perform a Ford Powertrain Control Module (PCM) modification remotely at the dealer service center location. This modification will be done using t… - R17ZB Sep 18, 2017 · Service Bulletin/Repair Instructions
Blue Bird Body Company has decided that a defect which relates to motor vehicle safety exists in certain model year 2015-2019 Vision School Buses manufactured from July 18, 2014, through July 19, 2017, and certain model year 2018-2019 All American School Bu… - R17ZBDL91117 Sep 18, 2017 · Service Bulletin/Repair Instructions
NHTSA Recall number 17V-510 School bus. - S21AZ Jun 10, 2021 · Service Bulletin/Repair Instructions
Overview: Certain 2013 through 2022 model year Blue Bird Vision School and Non-School Bus units has experienced signs of single strand failing, leading to multiple stands, and eventually belt failure. The belt composition is not ideal for the life cycle o… - S16YX School Bus Sep 29, 2016 · Service Bulletin/Repair Instructions
Remove Coating from fuel tank certification label in order that label be visible. - S16YX Owner Lett Sep 29, 2016 · Service Bulletin/Repair Instructions
Certification Label on Coated Fuel Tanks. - S16YX Instructio Oct 2, 2016 · Service Bulletin/Repair Instructions
Certification Label on Coated Fuel Tanks. - S16YU Owner Lett Sep 1, 2016 · Service Bulletin/Repair Instructions
On the subject buses, the possibility exists for an oil leak between the axle shaft and hub. To correct this it is necessary to replace both existing rear axle flange gaskets with new gaskets. - S16YU Instructio Sep 1, 2016 · Service Bulletin/Repair Instructions
Rear axle shaft flange gasket torque relaxes allowing for possible oil leak between the axle shaft and hub - S16YU Non-School Sep 1, 2016 · Service Bulletin/Repair Instructions
Certain model year 2015-2017 Vision and All American School Buses manufactured from November 15, 2013 through August 3, 2016 and certain model year 2015-2017 Vision and All American Non-School Buses manufactured from July 20, 2014 through May 21, 2016 equip… - R17ZA Owner Lett Apr 24, 2017 · Service Bulletin/Repair Instructions
Recall R17ZA, GEN 4 Propane Solenoid - S16YX Dealer Let Sep 29, 2016 · Service Bulletin/Repair Instructions
Certification Label on Coated Fuel Tanks. - S16YW School Bus Sep 9, 2016 · Service Bulletin/Repair Instructions
Will require inspection of the heater ppe installation at thr side emergency door. - S16YW Owner Lett Sep 9, 2016 · Service Bulletin/Repair Instructions
Side Emergency Door Heater Pipe. - S16YW Non-School Sep 9, 2016 · Service Bulletin/Repair Instructions
Will require inspection of the heater pipe installation at the side emergency - S16YW Instructio Oct 2, 2016 · Service Bulletin/Repair Instructions
Side Emergency Door Heater Pipe. - S16YW Dealer Let Sep 9, 2016 · Service Bulletin/Repair Instructions
Side Emergency Door Heater Pipe. - S16YU School Bus Sep 1, 2016 · Service Bulletin/Repair Instructions
Equipped with optional Air Disk Brake will require replacement of both existing - S16YU Owner Lett Jan 9, 2016 · Service Bulletin/Repair Instructions
Rear Air Disc Brake Axle Shaft Flange Gasket Replacement. - S16YU Non-School Sep 1, 2016 · Service Bulletin/Repair Instructions
Equipped with optional Air Disk Brake will require replacement of both existing - S16YU Dealer Let Sep 1, 2016 · Service Bulletin/Repair Instructions
Rear Air Disc Brake Axle Shaft Flange Gasket Replacement. - R17ZA Dealer Let Apr 12, 2017 · Service Bulletin/Repair Instructions
Recall R17ZA, GEN 4 Propane Solenoid - R17YY Owner Lett Mar 27, 2017 · Service Bulletin/Repair Instructions
The chassis mounted battery box support bracket(s) on certain Vision buses may develop cracks or fracture and could allow the battery box to separate from the chassis and fall. - R17YY Instructio Apr 25, 2017 · Service Bulletin/Repair Instructions
The chassis mounted battery box support brackets may develop cracks or fracture and could allow the battery box to separate from the chassis and fall. - R17YY (SB) Mar 20, 2017 · Service Bulletin/Repair Instructions
Blue Bird Body Company is recalling certain model year 2015-2018 Vision School Buses manufactured from February 19, 2014, through March 3, 2017. The chassis mounted battery box support bracket(s) on certain Vision buses may develop cracks or fracture and c… - Dealer Memo 17-2 Mar 14, 2017 · Service Bulletin/Repair Instructions
This dealer memo announced a product upgrade program on 6.8L Gen3 Propane Engines. This is being done as a product upgrade and to increase customer satisfaction. Blue Bird will be updating all Gen3 Propane buses with the improved Gen4 roller finger followe… - S16YX School Bus Sep 29, 2016 · Service Bulletin/Repair Instructions
Remove coating from fuel tank certification label in order that the label be visible - S16YX Owner Lett Sep 29, 2016 · Service Bulletin/Repair Instructions
Certification Label on Coated Fuel Tanks - S16YX Instructio Sep 29, 2016 · Service Bulletin/Repair Instructions
Certification Label on Coated Fuel Tanks - S16YX Dealer Let Sep 29, 2016 · Service Bulletin/Repair Instructions
Certification Label on Coated Fuel Tanks - S16YW Owner Lett Sep 9, 2016 · Service Bulletin/Repair Instructions
Certain 2016 through 2017 model year Blue Bird Vision and All American School and Non- School Buses equipped with optional Side Emergency Doors manufactured from October 21, 2014, through July 14, 2016, will require inspection of the heater pipe installatio… - S16YW Instructio Sep 9, 2016 · Service Bulletin/Repair Instructions
Side Emergency Door heater piping may not be installed properly. Floor covering material may not be trimmed properly forcing heater pipe to be too high. - S16YW Dealer Let Sep 9, 2016 · Service Bulletin/Repair Instructions
Certain 2016 through 2017 model year Blue Bird Vision and All American Non-School Buses equipped with optional Side Emergency Doors manufactured from February 26, 2015 - May 4, 2016, will require inspection of the heater pipe installation at the side emerge… - R16YT US Instruc Sep 1, 2016 · Service Bulletin/Repair Instructions
Propane fuel lines may be crossed and/or rubbing. Crossed and/or rubbing fuel - R16YT Owner Lett Aug 15, 2016 · Service Bulletin/Repair Instructions
Certain buses equipped with Ford 6.8L Propane Engines could have incorrect fuel line routing. - R16YT Dealer Let Aug 15, 2016 · Service Bulletin/Repair Instructions
Certain buses equipped with Ford 6.8L Propane Engines could have incorrect fuel line routing - DOR-K2T5D-01 Dec 3, 2020 · Service Bulletin/Repair Instructions
This SKU is a DEF Injector. The customer communication requested return of unsold inventory to inspect the sealing. The injector sealing may have an issue which will cause a slow leak. A slow leak of the DEF Injector can lead to crystal formation which c… - S19AG Sep 19, 2019 · Service Bulletin/Repair Instructions
Blue Bird has determined that the CIT brand air conditioning relays should be replaced with Song Chuan brand relays (PN 00079077). Additionally, the wiring harness (PN 10023917) connected to the relay base should be inspected for any sign of damage and repl… - SM1903 Jul 26, 2019 · Service Bulletin/Repair Instructions
Service Memorandum (SM1903) includes basic troubleshooting steps for Cummins engines with "Aftertreatment Abnormal Update Rate Fault Codes". These codes indicate either a problem with the aftertreatment battery power/ground circuits, the proprietary data l… - S19ZD Apr 22, 2019 · Service Bulletin/Repair Instructions
Overview: Certain 2017 through 2019 model year Blue Bird Vision School and Non-School bus units NOT equipped with an optional fuel door interlock switch, manufactured from June 11, 2016, through April 07, 2018, will require the unused "optional" fuel door … - SM1606 Sep 1, 2016 · Service Bulletin/Repair Instructions
Vision Propane Gen 4 Calibration: Dealer memo giving dealer advance notice of a Roush CleanTech propane engine calibration update. - S16YX Sep 29, 2016 · Service Bulletin/Repair Instructions
S16YX, Certification Label on Coated Fuel Tanks: Certain 2017 model year Blue Bird Vision and All American School Buses manufactured from February 11, 2016, through August 22, 2016, and one model year 2017 All American Non- School Bus manufactured May 23, … - S16YW Sep 9, 2016 · Service Bulletin/Repair Instructions
S16YW, Side Emergency Door Heater Pipe: Certain 2016 through 2017 model year Blue Bird Vision and All American School and Non- School Buses equipped with optional Side Emergency Doors manufactured from October 21, 2014, through July 14, 2016, will require … - S16YU Sep 1, 2016 · Service Bulletin/Repair Instructions
S16YU, Rear Air Disc Brake Axle Shaft Flange Gasket Replacement: Certain model year 2015-2017 Vision and All American School Buses manufactured from November 15, 2013 through August 3, 2016 and certain model year 2015-2017 Vision and All American Non-Schoo… - SM1608 Dec 8, 2016 · Service Bulletin/Repair Instructions
New Blue Bird Support Center - Technical Bus Support: Dealer memo to announce the new on-line Blue Bird Support Center for technical bus support requests. - SM1607 Dec 6, 2016 · Service Bulletin/Repair Instructions
Ford 6R140 Transmission Shift Cable Adjustment: Dealer memo to provide instructions to properly adjust the shifter cable in the event a repair involved removal or disconnecting the shift selector at the transmission or shifter on BBCV?s equipped with a Fo… - SM1604 Jul 5, 2016 · Service Bulletin/Repair Instructions
New Diesel Exhaust Fluid (DEF) Tank Assemblies (Gen 5 Tri-Function Sensor): Dealer Memo to provide service related information for buses equipped with new Diesel Exhaust Fluid (DEF) tank assemblies. Blue Bird buses equipped with new (DEF) tank assemblies… - S16YS Jul 25, 2016 · Service Bulletin/Repair Instructions
S16YS - Vision Ford 6.8L Engine Oil Requirement: Certain 2013 through 2017 model year Blue Bird Vision Ford 6.8L Drivers and Service manuals list either 5W-20 or 5W-30 Engine Oil Requirements. At your next and all subsequent oil changes, Blue Bird recommen… - S16YN Apr 11, 2016 · Service Bulletin/Repair Instructions
Service Bulletin: Rear Air Disc Brake Axle Shaft Flange Nut Replacement: Certain 2015 through 2017 model year Blue Bird Visions and All Americans School and Non-School units equipped with optional Air Disc Brakes manufactured from November 15, 2013, throu… - S16YJ Feb 4, 2016 · Service Bulletin/Repair Instructions
Service Bulletin: Rear Engine Exhaust Cables: Certain 2011 through 2017 model year Blue Bird All American Rear Engine school and non-school buses manufactured from June 5, 2010 through December 8, 2015, and equipped with optional Cummins diesel engines ma… - SU1603 Mar 22, 2016 · Service Bulletin/Repair Instructions
ACTIA Instrument Cluster Replacement: Instructions for ACTIA Instrument Cluster Replacement features. - SM1603 Mar 8, 2016 · Service Bulletin/Repair Instructions
J1939 500k Datalink (Green Diagnostic Port Connector): Dealer Memo to share information on Blue Bird buses equipped with New 2016 Cummins ISB and ISL engine features use 250k and 500k J1939 datalink circuits, and have a Type 2 (Green Diagnostic Port Conne… - SM1602 Jan 26, 2016 · Service Bulletin/Repair Instructions
Dealer Memo on ACTIA Instrument Cluster Updates, Enhancements SM1602 is applicable to buses originally built with ACTIA instrument clusters. Buses were built buses with ACTIA instrument clusters from the 2011 year model until the 2018 year models. Note we… - SM1601 Jan 14, 2016 · Service Bulletin/Repair Instructions
Blue Bird Troubleshooting Guides: Blue Bird announcement of the addition of troubleshooting guides for assisting in the service of the Blue Bird products. These troubleshooting guides are available on the Vantage website.
Source: NHTSA manufacturer communications files.