Complaints over time
Complaints about the 2022 BMW 228I peaked in 2022, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2022 BMW 228I
Sedan, gasoline, AWD/All-Wheel Drive, built in Germany. Owner complaints on file from Apr 8, 2022 to Feb 19, 2026.
Recall campaigns covering this model year2149 vehicles or units across those campaigns
Owner complaints3Below the median 2022 sedan
Severity index66.72022 sedans average 7.1
First 24 months1Complaints in its first two years
Components
33% of complaints about the 2022 BMW 228I name airbags
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2022 BMW 228I
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 23V-584 | Aug 16, 2023 | Receiver audio module control unit software may fail to properly generate audible seat belt warnings to the driver to fasten their seat belt | Electrical system | 144 | Software update |
| 22V-513 | Jul 20, 2022 | High-pressure fuel rail may crack and result in a fuel leak within the engine compartment | Fuel system | 5 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2022 BMW 228I
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
- Filed Feb 19, 2026Failure Jan 23, 2026Asheville, NCElectrical system, Fuel/propulsion system, Unknown or otherCrash1 injured
We were picking up my wife’s 2022 BMW 228xi after having tinting applied to windows. As I was in the office paying for the work, my wife put her purse in the car and sat in the driver’s seat. She noticed the seat was too low and that her booster pad had been moved to the passenger seat. She had not touched any of the car's controls and was starting to turn to exit the car so she could place the pad in the driver’s seat. As she was beginning to turn, she heard the engine start and the car went into a full throttle acceleration which pushed her against the seat back. Before she could react to try to control the car, it was speeding down the parking lot and in 4 to 5 seconds reached the end of the lot and went over an approximate 40 foot bluff. Airborne, she passed over State Road 1460 and impacted a tree in the forest beyond the road. 911 was called and shortly after the Fire Department arrived to remove my wife from her car. An EMS unit transferred her to the Trauma 1 ER at a nearby hospital to treat her serious injuries. After seventeen days in the hospital she was transferred to a skilled nursing facility to continue her recovery
NHTSA complaint 11719262 - Filed Sep 29, 2025Failure Sep 27, 2025Philadelphia, PAAir bags2 injured
The contact owns a 2022 BMW 228i. The contact stated that while driving 25 MPH and traveling over a bump in the roadway, all of the air bags deployed without warning or impact. The front windshield was cracked about halfway. The driver sustained injuries to her face and had marks and bruises on her legs and neck, and back, and a concussion. The other occupant had sustained bruises and welts; her bone was sticking out and was swollen, and medical attention was not provided. There were no warning lights illuminated. The vehicle was towed to her residence. There was no reported fire. A DC number was provided by the police department. The contact mentioned she had been in a prior crash where the air bags did not deploy. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted by email, but no assistance was provided. The failure mileage was unknown.
NHTSA complaint 11690265 - Filed Apr 8, 2022Failure Mar 24, 2022Lynnfield, MAPower train
From a stop, the car will refuse to stay in either Drive or Reverse and jumps back into Park as soon as you take your foot off the brake pedal. Message center says the car is rolling, but it is NOT! My wife has been stuck twice in a situation where she could not drive the car. She tried the parking brake, but since it is not rolling, it does not help. The actual reason is that a door is ajar. Even the sales people did not know this. It took the service manager to explain it. I have sold the car at a loss because my wife will not drive it.
NHTSA complaint 11460143
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
52 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- B010224 May 5, 2026 · Warranty Program/Extension
The EVAP systems purge (vent) valve limited warranty for defects in materials or workmanship has been extended to 15 years / 150,000 miles as determined from the original in-service date. - B310122 Jan 3, 2026 · Service Bulletin/Repair Instructions
During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/orouter CV boots. - B640422 Feb 16, 2024 · Service Bulletin/Repair Instructions
An interference noise (groaning noise) can be heard from within the heating and air-conditioning unit in thecenter of the instrument panel. The groaning noise always occurs when either a ventilation flap, air stratification flap or the recirculated airflap… - B640416 Jan 19, 2024 · Service Bulletin/Repair Instructions
Customer complains of a musty odor or damp front footwell carpet. - B610524 Jan 5, 2024 · Service Bulletin/Repair Instructions
The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 âÃÂÓ âÃÂÃÂHU-H: ResetâÃÂàwill be stored in the HU-H3. - B611305 Jan 11, 2024 · Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âdisc… - B160123 Jan 5, 2024 · Service Bulletin/Repair Instructions
A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system(NVLD natural vacuum leak detection). For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air sy… - B840323 Dec 6, 2023 · Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop (effective February 9, 2023) on certain Model Year 2022 â“ 2023 BMW vehicles that were produced between June 29, 2022 and February 16, 2023. This was originally called âÂÂWireless Charging TrayâÂÂ. Software in potenti… - B612123 Nov 16, 2023 · Service Bulletin/Repair Instructions
The steering wheel heating takes a long time to achieve the desired temperature. - B513218 Nov 8, 2023 · Service Bulletin/Repair Instructions
The paint finish on the door jamb (above the door striker) is scratched due to the inner door cavity window seal. - B652823 Sep 11, 2023 · Service Bulletin/Repair Instructions
Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H4) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music w… - B520121 Aug 1, 2023 · Service Bulletin/Repair Instructions
?The front seat will not calibrate/initialize, and the stored faults cannot be deleted. - B630821 Jun 1, 2023 · Service Bulletin/Repair Instructions
Headlight check control (CC) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permitted short circui… - B120323 Jun 1, 2023 · Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop effective June 6, 2023 on certain Model Year 2023 - 2024 BMW vehicles that were produced between October 26, 2022 and May 8, 2023. - B090221 Jun 1, 2023 · Service Bulletin/Repair Instructions
With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionality or modifications in their features. - B630723 May 1, 2023 · Service Bulletin/Repair Instructions
Upon parking and exiting the vehicle, the parking lights remain active. - B514616 May 1, 2023 · Service Bulletin/Repair Instructions
Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator. - B510923 May 1, 2023 · Service Bulletin/Repair Instructions
Sudden failure of the power window(s). - SIB630223 Feb 15, 2023 · Service Bulletin/Repair Instructions
Taillambs. - SIB660823 Apr 1, 2023 · Service Bulletin/Repair Instructions
Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to the customer KAFAS ca… - B841422 Mar 1, 2023 · Service Bulletin/Repair Instructions
Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates). - B840822 Mar 1, 2023 · Service Bulletin/Repair Instructions
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration i… - B651623 Mar 1, 2023 · Service Bulletin/Repair Instructions
Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators, acoustic signals) may also have failed. - B610923 Mar 1, 2023 · Service Bulletin/Repair Instructions
The gear selector switch (GWS) consists of the control electronics circuit and the selector lever. The sensors for recording the gearshift lever position and for inhibiting inadvertent gearshifts are integrated in the control electronics. - B512022 Mar 1, 2023 · Service Bulletin/Repair Instructions
While driving on rough roads, a cracking sound is heard coming from the headliner area. - B630223 Feb 1, 2023 · Service Bulletin/Repair Instructions
The trunklid-mounted inner taillamp turn indicators (arrows) do not function. - B841422 Dec 1, 2022 · Service Bulletin/Repair Instructions
Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates). - B512222 Dec 1, 2022 · Service Bulletin/Repair Instructions
Hood lever is pulled twice but the hood only achieves the pre-latch position on both sides. - B512022 Dec 1, 2022 · Service Bulletin/Repair Instructions
While driving on rough roads, a cracking sound is heard coming from the headliner area. - B512022 Nov 1, 2022 · Service Bulletin/Repair Instructions
While driving on rough roads, a cracking sound is heard coming from the headliner area. - B220322 Nov 1, 2022 · Service Bulletin/Repair Instructions
During load reversal or taking off from a stop, there is a creaking or droning noise heard from the lower engine area. - B220222 Nov 1, 2022 · Service Bulletin/Repair Instructions
During a vehicle inspection and/or while addressing a customer's concern, the engine stabilizer bar/link appears to be worn. - B651622 Nov 1, 2022 · Service Bulletin/Repair Instructions
The Sirius(r) Satellite Radio is inoperative. - B651922 Oct 1, 2022 · Service Bulletin/Repair Instructions
The customer complains that the radio stations change by themselves. - B651622 Oct 1, 2022 · Service Bulletin/Repair Instructions
Service Action: Retrofit Satellite Radio. The Sirius(r) Satellite Radio is inoperative. - B611222 Oct 1, 2022 · Service Bulletin/Repair Instructions
After opening the vehicle with the radio remote control and changing the profile, the exterior mirror settings are lost. - B840822 Sep 1, 2022 · Service Bulletin/Repair Instructions
Due to a production error, the telematics control units were delivered without an IMS configuration. - B662419 Sep 1, 2022 · Service Bulletin/Repair Instructions
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. - B611722 Sep 1, 2022 · Service Bulletin/Repair Instructions
After programming the vehicle using ISTA version 4.36.2x, the vehicle will not enter a sleep cycle. - SIB650922 Aug 1, 2022 · Service Bulletin/Repair Instructions
The sound output intermittently drops out entirely. This can be reproduced with all audio sources as well as telephone and voice output. - SIB410522 Aug 1, 2022 · Service Bulletin/Repair Instructions
Water in the right tail lamp (aka taillight). - SIB611322 Jul 1, 2022 · Service Bulletin/Repair Instructions
A limited amount of Model Year 2022/2023 (MY22/23) vehicles were produced with non-functional smart opener control units. The Smart Opener is part of the Comfort Access feature, enabling to open the trunk lid or tailgate using the "foot kicking" motion bene… - SIB662419 Jun 1, 2022 · Service Bulletin/Repair Instructions
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are … - SIB611322 Jun 1, 2022 · Service Bulletin/Repair Instructions
A limited amount of Model Year 2022/2023 (MY22/23) vehicles were produced with non-functional smart opener control units. The Smart Opener is part of the Comfort Access feature, enabling to open the trunk lid or tailgate using the foot kicking motion beneat… - SIB540222 Jun 1, 2022 · Service Bulletin/Repair Instructions
The sunroof and/or panoramic sunroof jams sporadically. - SIB360122 May 1, 2022 · Service Bulletin/Repair Instructions
The customer finds an indication in themyBMWapp that the tires need service due to wear. Even afterreplacing the tires, the tire service indicator is still present in the myBMW app. - SIB090121 May 1, 2022 · Service Bulletin/Repair Instructions
BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians. The new ISTA Version is also able to be used in case of a Remote Software Upgrade (RSU) programming failure to get the customer car reprogrammed … - SIB651312 May 1, 2022 · Service Bulletin/Repair Instructions
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, supersede… - SIB640222 May 1, 2022 · Service Bulletin/Repair Instructions
Mist formation on the windshield inside surface may occur at departure or after MSA (automaticstart/stop). Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). The above may occur individually … - B360122 Apr 1, 2022 · Service Bulletin/Repair Instructions
The customer finds an indication in the myBMWâ? app that the tires need service due to wear. Even after replacing the tires, the tire service indicator is still present in the myBMW app. - B360122 Mar 1, 2022 · Service Bulletin/Repair Instructions
After replacing tires and successfully programming the Tire Pressure Monitoring System (TPMS) using the RDC tool to transfer the QR code information on the sidewall, the "back-end" support systems need time to update the new tire information. - B840222 Mar 1, 2022 · Service Bulletin/Repair Instructions
The customer finds an indication in the â??myBMWâ? app that the tires need service due to wear. Even after replacing the tires, the tire service indicator is still present in the myBMW app.
Source: NHTSA manufacturer communications files.