Model year

2023 BMW 228I

Sedan, AWD/All-Wheel Drive, built in Germany. Owner complaints on file from Jul 23, 2023 to May 29, 2024.

Recall campaigns covering this model year17 vehicles or units across those campaigns
Owner complaints2Below the median 2023 sedan
Severity index0.02023 sedans average 11.6
First 24 months2Complaints in its first two years
Complaints over time

Complaints about the 2023 BMW 228I peaked in 2023, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.75120231202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

50% of complaints about the 2023 BMW 228I name engine and cooling

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Engine and cooling
1
Driver assistance
1
Powertrain
1
Brakes
1
Speed control
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2023 BMW 228I

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2023 BMW 228I
CampaignFiledSubjectComponentVehiclesRemedy
24V-711Sep 25, 2024Bolts that connect the front body structure to the vehicle chassis may not have been tightened properlyStructure7Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2023 BMW 228I

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2 complaints on file, page 1 of 1.

  1. Filed May 29, 2024Failure May 18, 2024Pelham, NYAutomatic emergency braking, Blind spot detection, Service brakes

    I have this model 2023 with about 6000 miles which makes a noise when in reverse. I have the same model year 2021 which has 25000 miles. The dealer states the brakes and rotors may have issues on the 25000 . If this occurs on a same model type two years apart and 19000 mile difference this is questionable. I have also had failure on the I drive system for frontal crash warning on 2023 not repaired after documenting it failed twice.

    NHTSA complaint 11591319
  2. Filed Jul 23, 2023Failure Jul 20, 2023Indian Trail, NCEngine, Power train, Vehicle speed control

    Shifter failure: IN DRIVE mode, the shifter moves to neutral with slight movement of wrist. The shifter is NOT locked thus requiring intentional shift movement, alas simply brushing your arm against it as you reach for the coffee or the radio causes the vehicle to STOP driving Safety Risk: While driving, the car STOPS accelerating and requires the owner to manually put the car back into drive, while other cars are gaining speed on the car, as it is an unintentional manunever, thus the driver does not realize the car has lost speed as it was not intended BMW Corporate, and Dealer were notified, not police, or insurance Both the dealer and the service tech stated this is allowed and acceptable I asked to return the vehicle and was told that I could NOT, despite vehicle being less than 30 days from purchase There were NO warning lamps, there are no messages that come on, the car simply stops driving as you are turning the radio or grabbing your coffee and the only symptom or warning is when you realize in fact the car has shifted

    NHTSA complaint 11533921
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

20 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • B010224 May 5, 2026 · Warranty Program/Extension
    The EVAP systems purge (vent) valve limited warranty for defects in materials or workmanship has been extended to 15 years / 150,000 miles as determined from the original in-service date.
  • B650121 Jun 12, 2024 · Service Bulletin/Repair Instructions
    No Bass or a cracking noise can be heard from the bass speakers.
  • B650421 Jun 4, 2024 · Service Bulletin/Repair Instructions
    A rattling/ droning noise is heard in the vehicle interior when the air conditioning (AC) is activated. Vibrationsare felt in the driver’s footwell.
  • B640422 Feb 16, 2024 · Service Bulletin/Repair Instructions
    An interference noise (groaning noise) can be heard from within the heating and air-conditioning unit in thecenter of the instrument panel. The groaning noise always occurs when either a ventilation flap, air stratification flap or the recirculated airflap…
  • B640416 Jan 19, 2024 · Service Bulletin/Repair Instructions
    Customer complains of a musty odor or damp front footwell carpet.
  • B610524 Jan 5, 2024 · Service Bulletin/Repair Instructions
    The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 âÃÂÓ âÃÂÃÂHU-H: ResetâÃÂàwill be stored in the HU-H3.
  • B611305 Jan 11, 2024 · Service Bulletin/Repair Instructions
    The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âdisc…
  • B160123 Jan 5, 2024 · Service Bulletin/Repair Instructions
    A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system(NVLD natural vacuum leak detection). For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air sy…
  • B840323 Dec 6, 2023 · Service Bulletin/Repair Instructions
    BMW AG has issued a Delivery Stop (effective February 9, 2023) on certain Model Year 2022 â“ 2023 BMW vehicles that were produced between June 29, 2022 and February 16, 2023. This was originally called âÂÂWireless Charging TrayâÂÂ. Software in potenti…
  • B612123 Nov 16, 2023 · Service Bulletin/Repair Instructions
    The steering wheel heating takes a long time to achieve the desired temperature.
  • B513218 Nov 8, 2023 · Service Bulletin/Repair Instructions
    The paint finish on the door jamb (above the door striker) is scratched due to the inner door cavity window seal.
  • MCAS4023 Sep 29, 2023 · Service Bulletin/Repair Instructions
    BMW AG has requested the inspection of all dealer stock of the following part number(s) listed below to ensure the spacer is conformed to drawing.
  • B652823 Sep 11, 2023 · Service Bulletin/Repair Instructions
    Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H4) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music w…
  • SIB630223 Feb 15, 2023 · Service Bulletin/Repair Instructions
    Taillambs.
  • B662419 Sep 1, 2022 · Service Bulletin/Repair Instructions
    Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
  • B611722 Sep 1, 2022 · Service Bulletin/Repair Instructions
    After programming the vehicle using ISTA version 4.36.2x, the vehicle will not enter a sleep cycle.
  • SIB650922 Aug 1, 2022 · Service Bulletin/Repair Instructions
    The sound output intermittently drops out entirely. This can be reproduced with all audio sources as well as telephone and voice output.
  • SIB410522 Aug 1, 2022 · Service Bulletin/Repair Instructions
    Water in the right tail lamp (aka taillight).
  • SIB611322 Jul 1, 2022 · Service Bulletin/Repair Instructions
    A limited amount of Model Year 2022/2023 (MY22/23) vehicles were produced with non-functional smart opener control units. The Smart Opener is part of the Comfort Access feature, enabling to open the trunk lid or tailgate using the "foot kicking" motion bene…
  • SIB611322 Jun 1, 2022 · Service Bulletin/Repair Instructions
    A limited amount of Model Year 2022/2023 (MY22/23) vehicles were produced with non-functional smart opener control units. The Smart Opener is part of the Comfort Access feature, enabling to open the trunk lid or tailgate using the foot kicking motion beneat…
Source: NHTSA manufacturer communications files.