Complaints about the 2002 BMW 325 peaked in 2014, with 5 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Sedan, gasoline, built in South Africa. Owner complaints on file from Jan 11, 2002 to Nov 20, 2017.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 19V-698 | Oct 2, 2019 | This recall affects certain vehicles that may have had a driver-side air bag module installed as replacement equipment such as after a vehicle…Do not drive | Airbags | 3,924 | Part replacement |
| 17V-047 | Jan 20, 2017 | These vehicles may have had a driver-side air bag module installed as replacement equipment such as after a vehicle crash necessitating…Do not drive | Airbags | 230,117 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
26 complaints on file, page 1 of 2.
"TAKATA RECALL" I AM TOLD THAT PART IS OUT OF STOCK AND DO NOT KNOW WHEN OR IF IT WILL BE IN STOCK.
NHTSA complaint 11047503TAKATA RECALL. WE ARE UNDER RECALL 17V047. FOR FOUR MONTHS, WE HAVE BEEN CALLING AND DOING ON-LINE CHATS WITH BMW OF MOBILE (MOBILE, ALABAMA). EVERY CALL OR CHAT ENDS WITH THEM ASKING FOR OUR PHONE NUMBER AND EMAIL ADDRESS. THEY SAY THEY WILL CONTACT US SHORTLY WITH INFO ON WHEN OR IF THE RECALL CAN BE DONE. THEY HAVE NEVER ONCE CALLED OR EMAILED US BACK. I CAN UNDERSTAND THAT IT MIGHT TAKE A WHILE, BUT THEY COULD AT LEAST LET US KNOW WHAT IS GOING ON WHILE WE ARE DRIVING THIS DANGEROUS CAR. IS THERE ANYTHING WE CAN DO ABOUT THIS, OR DO WE WAIT AND BE IGNORED UNTIL SOMETHING REALLY BAD HAPPENS? AREN'T THEY REQUIRED TO HONOR THIS RECALL?
NHTSA complaint 10990525CAN NOT UNLOCK CAR IN ANY WAY. THE RELAYS IN THE GM5 MODULE WHICH GIVE POWER TO THE ACTUATORS BECOME WEAK AND CAN NOT OPEN CAR. CAR CAN NOT BE OPENED WITH CAR KEY AS KEY HOLE IS ALSO ELECTRONIC. IN THE END I CANT GET INSIDE THE CAR.
NHTSA complaint 10981454WHILE VEHICLE WAS IN MOTION ON A STRAIGHT HIGHWAY, THE PASSENGER IN THE RIGHT REAR SEAT LEANED FORWARD, EXTENDING THE SHOULDER SEAT BELT FROM ITS RETRACTOR. THE RIGHT REAR SEAT BELT FAILED TO RETRACT WHEN THE PASSENGER SAT UPRIGHT AND WILL NOT RETRACT NOW THAT THE VEHICLE IS PARKED ON LEVEL GROUND.
NHTSA complaint 10823382TAKATA RECALL. MY COMPLAINT CONCERNS THE DELAY IN PARTS AVAILABILITY TO FIX DRIVER'S SIDE AIRBAG. THIS IS TAKING WAY TO LONG AND AM WORRIED AS TO POSSIBILITY OF INJURY, OR WORSE, IF INVOLVE IN AN ACCIDENT. IN MY OPINION "LACK OF PARTS" IS TAKING WAY TOO LONG .NOTHING HAS HAPPENED YET.
NHTSA complaint 10816177THIRD WINDOW REGULATOR BROKE ON MY 2002 BMW 325 - THREE DIFFERENT WINDOWS. I FINALLY GOT SICK OF IT AND CALLED BMW NORTH AMERICA AND THEY REFUSE TO DO ANYTHING ABOUT IT. THE WINDOWS GO DOWN & YOU CAN'T GET THEM BACK UP. I DID AN INTERNET SEARCH AND EASILY FOUND TONS MORE COMPLAINTS. OBVIOUSLY THIS IS A DEFECTIVE PART THAT BMW SHOULD BE FORCED TO MAKE GOOD ON - IT NEEDS TO BE RECALLED AND ANYONE WHO ALREADY PAID TO FIX IT SHOULD BE REIMBURSED. CHEAP ROTTEN PARTS. HERE'S ONE EXAMPLE OF WHAT I SAW WHEN I SEARCHED ON THE INTERNET -. HTTP://REPAIRPAL.COM/REAR-WINDOW-REGULATOR-455 AND HERE IS ANOTHER ONE HTTP://WWW.BIMMERFEST.COM/FORUMS/SHOWTHREAD.PHP?T=802143. *TR
NHTSA complaint 10663803TL* THE CONTACT OWNS A 2002 BMW 325. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CONTACT DISCOVERED THAT THE DRIVER SIDE AIR BAG DEPLOYED AND EVIDENCE OF A FIRE WAS PRESENT. THE CONTACT INDICATED THAT THE DASHBOARD WAS MELTED AND BURN MARKS WERE PRESENT THROUGHOUT THE CABIN OF THE VEHICLE. THE FRONT WINDSHIELD WAS SHATTERED AND THE CEILING PANEL WAS BURNED AND HANGING DOWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 140,000.
NHTSA complaint 10661564TL* THE CONTACT OWNS A 2002 BMW 325. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS UNCONSCIOUS IMMEDIATELY AFTER THE IMPACT. THE CONTACT WAS TAKEN TO A HOSPITAL WHERE HE SUSTAINED BRUISING ON HIS NECK, THE SHOULDERS AND A SEVERE CONCUSSION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint 10633656NONE OF THE PASSENGER LOCKS OPEN, AUTOMATICALLY OR MANUALLY. THIS IS A SERIOUS SAFETY HAZARD IF THERE IS AN ACCIDENT OR FIRE. NO ONE CAN GET OUT. *JS
NHTSA complaint 10608800TL* THE CONTACT OWNED A 2002 BMW 323. THE CONTACT STATED WHILE MAKING A TURN THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN A DEALERSHIP WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE A PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WERE UNKNOWN.
NHTSA complaint 10578561TL* THE CONTACT OWNS 2002 BMW 325. THE CONTACT STATED THAT THE TAIL LIGHTS MALFUNCTIONED AND FAILED INTERMEDIATELY. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. NUMBER: 11V438000 (EXTERIOR LIGHTING:TAIL LIGHTS) AND CALLED THE MANUFACTURER BUT WAS ADVISED THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 101,000.
NHTSA complaint 10436398TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATED THAT ALL OF THE EXTERIOR LIGHTS WERE INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT ALL OF THE EXTERIOR LIGHTS WOULD NEED REPLACING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT A RECALL WOULD BE ISSUED BY THE END OF OCTOBER FOR THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 125,000.
NHTSA complaint 10433715WE PURCHASED OUR BMW 325 NEW IN 2002. THIS CAR HAS BEEN GARAGE KEPT AND WELL CARED FOR. THE VEHICLE HAS ONLY 70,000 MILES ON THE CAR. THIS CAR IS NOW ON IT'S 3RD SET OF CONTROL ARMS ON THE VEHICLE. I HAVE HEARD THIS IS A COMMON PROBLEM BUT BMW REFUSES TO ISSUE A RECALL OR SERVICE NOTIFICATION. OBVIOUSLY THE PARTS THAT ARE BEING USED TO REPLACE THE PREVIOUS PARTS ARE DEFECTIVE. WE HAVE BEEN TOLD THAT THEY ARE "OFFICIAL" BMW PARTS. IF THIS DEFECT WAS NOT DISCOVERED AND FAILED AT SLOWER OR AT HIGHWAY SPEEDS IT COULD CAUSE LIFE THREATENING INJURIES OR WORSE. ADDITIONALLY THE FIX IS VERY EXPENSIVE TO REPAIR. CAN YOU LOOK INTO THIS? *TR
NHTSA complaint 10428238TL*THE CONTACT OWNS A 2002 BMW 325. THE CONTACT STATED THAT THE DOORS HAVE STOPPED UNLOCKING. THE CONTACT HAD TO OPEN THE WINDOWS FROM INSIDE OF THE VEHICLE AND THEN UNLOCK THEM SINCE THEY WOULD NOT OPEN FROM THE INSIDE OF THE VEHICLE. WHEN USING THE KEY, THE CONTACT WAS ABLE UNLOCK THE DRIVERS SIDE DOOR, BUT NOT THE OTHER DOORS. THE DEALER STATED THAT THIS WAS A KNOWN ISSUE WITH THE VEHICLE AND WAS CAUSED BY A FAILURE PROBLEM WITH THE ELECTRICAL SYSTEM. THE FAILURE MILEAGE WAS 88000 AND THE CURRENT MILEAGE WAS 92000.
NHTSA complaint 10362408BEGINNING MID-SUMMER 2010, THE DOOR LOCKS BEGAN WORKING ERRATICALLY. THE SITUATION HAS PROGRESSED AND OFTEN I MUST REACH THROUGH AN OPEN WINDOW TO BE ABLE TO OPEN THE DOOR. THE CENTER LOCKING SYSTEM ALSO DOES NOT RESPOND. THIS IA A POTENTIALLY SERIOUS HAZARD AS A PERSON COULD BECOME TRAPPED IN THE LOCKED VEHICLE AFTER A CRASH BECAUSE THE LOCKS DON'T WORK. *TR
NHTSA complaint 10358504A FRIEND SAT IN THE PASSENGER FRONT SEAT OF MY CAR AND PULLED THE SEAT BELT OUT - A BIT FURTHER THAN NORMAL, BUT NOT THAT FAR (SHE WEIGHS ABOUT 65KG, SO SHE IS NOT OBESE IN ANY WAY). THE AIR BAG LIGHT SUBSEQUENTLY CAME ON AND WOULD NOT GO OFF. THE REPAIR SHOP SAID IT WAS NECESSARY TO REPLACE THE ENTIRE SEAT BELT ASSEMBLY ($510) IN ORDER TO REPAIR. THIS WAS DONE AND THE LIGHT WENT "OFF" ONCE MORE - FOR THREE MONTHS. THE LIGHT IS ON AGAIN. THIS IS A SAFETY ISSUE AND I HAVE BEEN TOLD THAT AS LONG AS THE LIGHT IS ON, THE AIR BAGS WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT. I MAINTAIN THIS IS A MANUFACTURER'S DEFECT THAT NEEDS ATTENTION AS IT IMPACTS SAFETY.
NHTSA complaint 10125034DT: WHEN VEHICLE HAD ONLY 33 MILES EVERY SINGLE DUMMY LIGHT CAME ON THE CAR JUMPED FORWARD AND DIED OUT. IT HAD BEEN TO SEVERAL DEALERSHIPS IN DIFFERENT STATES , AND THEY SAID IT WAS ALWAYS SOMETHING DIFFERENT. WHILE GOING 65 MPH ALL THE LIGHTS CAME ON AND VEHICLE STOPPED. THE LAST TIME THIS HAPPENED THE BATTERY WAS REPLACED, AND IT HAPPENED AGAIN, AND VEHICLE ALMOST HIT SOMEONE. *AK
NHTSA complaint 10124498I HAVE A 2002 BMW 325CI WITH AUTOMATIC TRANSMISSION WITH ABOUT 22000 MILES. MY CAR'S ENGINE SUDDENLY STALLED WHILE IT WAS MOVING. THE SERVICE ENGINE SOON LIGHT AND ENGINE OIL LIGHT CAME ON AT THE SAME TIME. IT DIDN'T RESPOND WHEN I STEPPED ON THE GAS. I HAD TO TURN OFF AND RESTART THE ENGINE BEFORE IT WILL RUN AGAIN. AND THEN THE SERVICE ENGINE LIGHT AND ENGINE OIL LIGHT WENT AWAY. THIS HAS ALREADY HAPPENED TO MY CAR TWICE. THE FIRST TIME IT WAS ON A FREEWAY AT OVER 65 MPH. I THINK THAT THIS IS VERY DANGEROUS. I HAVE PUT MY CAR IN PETER PAN BMW AT SAN MATEO TO CORRECT THIS PROBLEM. I AM NOT SURE IF THEY CAN FIX IT. I'VE SEEN OTHER PEOPLE REPORTING THE SAME PROBLEM ON BIMMER.ORG. I'M REALLY DISAPPOINTED BY BMW'S QUALITY. *JB
NHTSA complaint 10107619MY HUSBAND HAS 2 SETS OF TIRES ONE FOR SUMMER AND ONE FOR WINTER. THE SUMMER TIRES ARE THE ONES WITH THE DEFECT. THE TIRES HAVE ONLY BEEN USED FOR 2 SUMMERS AND THE CAR IS NOT DRIVEN A LOT. THE TIRES STILL HAVE ABOUT 60% THREAD ON THEM. RECENTLY WE NOTICED THAT THE TIRES ARE BUBBLED ON THE INSIDE AND PREVIOUSLY ONE CRACKED. I DON'T KNOW WHAT TO DO. I FEEL LIKE THE TIRES SHOULD STILL BE GOOD FOR ANOTHER 2 YEARS, BUT WITH THE BUBBLES I'M AFRAID THEY'LL BLOW UP. THE TIRES ARE DUNLOP W10 18" 235/4018. PLEASE HELP, I'VE LOOKED ON THEIR WEBSITE AND THERE IS NOT CONTACT. THE STORE WHERE WE PURCHASE THEM IS CLOSED. *AK
NHTSA complaint 10081207VEHICLE CAME OFF THE JACK WHEN NORMAL FORCE WAS APPLIED TO PULL THE WHEEL OFF. ALL THE BOLTS HAD BEEN REMOVED. VEHICLE WAS JACKED UP WHEN THIS OCCURRED. THE WHEEL REMAINED ON THE VEHICLE WHICH PREVENTED IT FROM FALLING ON THE CONSUMER. *AK *JB
NHTSA complaint 10061467Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.