Model yearDo not drive

2002 BMW 325

Sedan, gasoline, built in South Africa. Owner complaints on file from Jan 11, 2002 to Nov 20, 2017.

Recall campaigns covering this model year2234k vehicles or units across those campaigns
Owner complaints26Close to the median 2002 sedan
Severity index7.72002 sedans average 13.3
First 24 months3Complaints in its first two years
Complaints over time

Complaints about the 2002 BMW 325 peaked in 2014, with 5 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

024620022004200620082010201220145201620182020202220242026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

23% of complaints about the 2002 BMW 325 name airbags

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Airbags
6
Electrical system
6
Latches and locks
3
Visibility and wipers
3
Engine and cooling
2
Lighting
2
Steering
2
Tires
2
Equipment
1
Powertrain
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2002 BMW 325

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2002 BMW 325
CampaignFiledSubjectComponentVehiclesRemedy
19V-698Oct 2, 2019This recall affects certain vehicles that may have had a driver-side air bag module installed as replacement equipment such as after a vehicle…Do not driveAirbags3,924Part replacement
17V-047Jan 20, 2017These vehicles may have had a driver-side air bag module installed as replacement equipment such as after a vehicle crash necessitating…Do not driveAirbags230,117Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2002 BMW 325

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

26 complaints on file, page 1 of 2.

  1. Filed Nov 20, 2017Failure Jan 1, 2002Venice, FLAir bags

    "TAKATA RECALL" I AM TOLD THAT PART IS OUT OF STOCK AND DO NOT KNOW WHEN OR IF IT WILL BE IN STOCK.

    NHTSA complaint 11047503
  2. Filed May 19, 2017Failure Jan 30, 2017180,000 milesGulfport, MSAir bags

    TAKATA RECALL. WE ARE UNDER RECALL 17V047. FOR FOUR MONTHS, WE HAVE BEEN CALLING AND DOING ON-LINE CHATS WITH BMW OF MOBILE (MOBILE, ALABAMA). EVERY CALL OR CHAT ENDS WITH THEM ASKING FOR OUR PHONE NUMBER AND EMAIL ADDRESS. THEY SAY THEY WILL CONTACT US SHORTLY WITH INFO ON WHEN OR IF THE RECALL CAN BE DONE. THEY HAVE NEVER ONCE CALLED OR EMAILED US BACK. I CAN UNDERSTAND THAT IT MIGHT TAKE A WHILE, BUT THEY COULD AT LEAST LET US KNOW WHAT IS GOING ON WHILE WE ARE DRIVING THIS DANGEROUS CAR. IS THERE ANYTHING WE CAN DO ABOUT THIS, OR DO WE WAIT AND BE IGNORED UNTIL SOMETHING REALLY BAD HAPPENS? AREN'T THEY REQUIRED TO HONOR THIS RECALL?

    NHTSA complaint 10990525
  3. Filed Apr 30, 2017Failure Apr 12, 201610,000 milesInglewood, CAElectrical system

    CAN NOT UNLOCK CAR IN ANY WAY. THE RELAYS IN THE GM5 MODULE WHICH GIVE POWER TO THE ACTUATORS BECOME WEAK AND CAN NOT OPEN CAR. CAR CAN NOT BE OPENED WITH CAR KEY AS KEY HOLE IS ALSO ELECTRONIC. IN THE END I CANT GET INSIDE THE CAR.

    NHTSA complaint 10981454
  4. Filed Feb 1, 2016Failure Jan 13, 2016112,000 milesPalm Springs, CASeat belts

    WHILE VEHICLE WAS IN MOTION ON A STRAIGHT HIGHWAY, THE PASSENGER IN THE RIGHT REAR SEAT LEANED FORWARD, EXTENDING THE SHOULDER SEAT BELT FROM ITS RETRACTOR. THE RIGHT REAR SEAT BELT FAILED TO RETRACT WHEN THE PASSENGER SAT UPRIGHT AND WILL NOT RETRACT NOW THAT THE VEHICLE IS PARKED ON LEVEL GROUND.

    NHTSA complaint 10823382
  5. Filed Dec 24, 2015Failure Dec 24, 2015Dublin, OHAir bags

    TAKATA RECALL. MY COMPLAINT CONCERNS THE DELAY IN PARTS AVAILABILITY TO FIX DRIVER'S SIDE AIRBAG. THIS IS TAKING WAY TO LONG AND AM WORRIED AS TO POSSIBILITY OF INJURY, OR WORSE, IF INVOLVE IN AN ACCIDENT. IN MY OPINION "LACK OF PARTS" IS TAKING WAY TOO LONG .NOTHING HAS HAPPENED YET.

    NHTSA complaint 10816177
  6. Filed Dec 12, 2014Failure Dec 12, 201455,000 milesFranklin Square, NYPower window devices and controls

    THIRD WINDOW REGULATOR BROKE ON MY 2002 BMW 325 - THREE DIFFERENT WINDOWS. I FINALLY GOT SICK OF IT AND CALLED BMW NORTH AMERICA AND THEY REFUSE TO DO ANYTHING ABOUT IT. THE WINDOWS GO DOWN & YOU CAN'T GET THEM BACK UP. I DID AN INTERNET SEARCH AND EASILY FOUND TONS MORE COMPLAINTS. OBVIOUSLY THIS IS A DEFECTIVE PART THAT BMW SHOULD BE FORCED TO MAKE GOOD ON - IT NEEDS TO BE RECALLED AND ANYONE WHO ALREADY PAID TO FIX IT SHOULD BE REIMBURSED. CHEAP ROTTEN PARTS. HERE'S ONE EXAMPLE OF WHAT I SAW WHEN I SEARCHED ON THE INTERNET -. HTTP://REPAIRPAL.COM/REAR-WINDOW-REGULATOR-455 AND HERE IS ANOTHER ONE HTTP://WWW.BIMMERFEST.COM/FORUMS/SHOWTHREAD.PHP?T=802143. *TR

    NHTSA complaint 10663803
  7. Filed Dec 2, 2014Failure Dec 1, 2014140,000 milesRochester, NYAir bags, Electrical systemFire

    TL* THE CONTACT OWNS A 2002 BMW 325. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CONTACT DISCOVERED THAT THE DRIVER SIDE AIR BAG DEPLOYED AND EVIDENCE OF A FIRE WAS PRESENT. THE CONTACT INDICATED THAT THE DASHBOARD WAS MELTED AND BURN MARKS WERE PRESENT THROUGHOUT THE CABIN OF THE VEHICLE. THE FRONT WINDSHIELD WAS SHATTERED AND THE CEILING PANEL WAS BURNED AND HANGING DOWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 140,000.

    NHTSA complaint 10661564
  8. Filed Sep 16, 2014Failure May 23, 201480,000 milesJersy City, NJAir bagsCrash1 injured

    TL* THE CONTACT OWNS A 2002 BMW 325. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS UNCONSCIOUS IMMEDIATELY AFTER THE IMPACT. THE CONTACT WAS TAKEN TO A HOSPITAL WHERE HE SUSTAINED BRUISING ON HIS NECK, THE SHOULDERS AND A SEVERE CONCUSSION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.

    NHTSA complaint 10633656
  9. Filed Jul 7, 2014Failure Jul 6, 201455,000 milesFlushing, NYElectrical system, Latches/locks/linkages

    NONE OF THE PASSENGER LOCKS OPEN, AUTOMATICALLY OR MANUALLY. THIS IS A SERIOUS SAFETY HAZARD IF THERE IS AN ACCIDENT OR FIRE. NO ONE CAN GET OUT. *JS

    NHTSA complaint 10608800
  10. Filed Apr 9, 2014Failure Jul 12, 2005Killen, ALEngine

    TL* THE CONTACT OWNED A 2002 BMW 323. THE CONTACT STATED WHILE MAKING A TURN THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN A DEALERSHIP WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE A PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WERE UNKNOWN.

    NHTSA complaint 10578561
  11. Filed Nov 18, 2011Failure Aug 11, 2011101,000 milesLong Beach, CAExterior lighting

    TL* THE CONTACT OWNS 2002 BMW 325. THE CONTACT STATED THAT THE TAIL LIGHTS MALFUNCTIONED AND FAILED INTERMEDIATELY. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. NUMBER: 11V438000 (EXTERIOR LIGHTING:TAIL LIGHTS) AND CALLED THE MANUFACTURER BUT WAS ADVISED THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 101,000.

    NHTSA complaint 10436398
  12. Filed Oct 31, 2011Failure Sep 30, 2011125,000 milesTempe, AZExterior lighting

    TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATED THAT ALL OF THE EXTERIOR LIGHTS WERE INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT ALL OF THE EXTERIOR LIGHTS WOULD NEED REPLACING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT A RECALL WOULD BE ISSUED BY THE END OF OCTOBER FOR THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 125,000.

    NHTSA complaint 10433715
  13. Filed Oct 3, 2011Failure Oct 1, 2011Rochester, MISteering, Suspension

    WE PURCHASED OUR BMW 325 NEW IN 2002. THIS CAR HAS BEEN GARAGE KEPT AND WELL CARED FOR. THE VEHICLE HAS ONLY 70,000 MILES ON THE CAR. THIS CAR IS NOW ON IT'S 3RD SET OF CONTROL ARMS ON THE VEHICLE. I HAVE HEARD THIS IS A COMMON PROBLEM BUT BMW REFUSES TO ISSUE A RECALL OR SERVICE NOTIFICATION. OBVIOUSLY THE PARTS THAT ARE BEING USED TO REPLACE THE PREVIOUS PARTS ARE DEFECTIVE. WE HAVE BEEN TOLD THAT THEY ARE "OFFICIAL" BMW PARTS. IF THIS DEFECT WAS NOT DISCOVERED AND FAILED AT SLOWER OR AT HIGHWAY SPEEDS IT COULD CAUSE LIFE THREATENING INJURIES OR WORSE. ADDITIONALLY THE FIX IS VERY EXPENSIVE TO REPAIR. CAN YOU LOOK INTO THIS? *TR

    NHTSA complaint 10428238
  14. Filed Oct 26, 2010Failure Jul 11, 201088,000 milesSaginaw, TXElectrical system, Latches/locks/linkages

    TL*THE CONTACT OWNS A 2002 BMW 325. THE CONTACT STATED THAT THE DOORS HAVE STOPPED UNLOCKING. THE CONTACT HAD TO OPEN THE WINDOWS FROM INSIDE OF THE VEHICLE AND THEN UNLOCK THEM SINCE THEY WOULD NOT OPEN FROM THE INSIDE OF THE VEHICLE. WHEN USING THE KEY, THE CONTACT WAS ABLE UNLOCK THE DRIVERS SIDE DOOR, BUT NOT THE OTHER DOORS. THE DEALER STATED THAT THIS WAS A KNOWN ISSUE WITH THE VEHICLE AND WAS CAUSED BY A FAILURE PROBLEM WITH THE ELECTRICAL SYSTEM. THE FAILURE MILEAGE WAS 88000 AND THE CURRENT MILEAGE WAS 92000.

    NHTSA complaint 10362408
  15. Filed Sep 30, 2010Failure Jul 1, 201055,000 milesGlendora, CALatches/locks/linkages

    BEGINNING MID-SUMMER 2010, THE DOOR LOCKS BEGAN WORKING ERRATICALLY. THE SITUATION HAS PROGRESSED AND OFTEN I MUST REACH THROUGH AN OPEN WINDOW TO BE ABLE TO OPEN THE DOOR. THE CENTER LOCKING SYSTEM ALSO DOES NOT RESPOND. THIS IA A POTENTIALLY SERIOUS HAZARD AS A PERSON COULD BECOME TRAPPED IN THE LOCKED VEHICLE AFTER A CRASH BECAUSE THE LOCKS DON'T WORK. *TR

    NHTSA complaint 10358504
  16. Filed Jun 12, 2005Failure Feb 22, 200561,000 milesLakewood, CASensor/control module

    A FRIEND SAT IN THE PASSENGER FRONT SEAT OF MY CAR AND PULLED THE SEAT BELT OUT - A BIT FURTHER THAN NORMAL, BUT NOT THAT FAR (SHE WEIGHS ABOUT 65KG, SO SHE IS NOT OBESE IN ANY WAY). THE AIR BAG LIGHT SUBSEQUENTLY CAME ON AND WOULD NOT GO OFF. THE REPAIR SHOP SAID IT WAS NECESSARY TO REPLACE THE ENTIRE SEAT BELT ASSEMBLY ($510) IN ORDER TO REPAIR. THIS WAS DONE AND THE LIGHT WENT "OFF" ONCE MORE - FOR THREE MONTHS. THE LIGHT IS ON AGAIN. THIS IS A SAFETY ISSUE AND I HAVE BEEN TOLD THAT AS LONG AS THE LIGHT IS ON, THE AIR BAGS WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT. I MAINTAIN THIS IS A MANUFACTURER'S DEFECT THAT NEEDS ATTENTION AS IT IMPACTS SAFETY.

    NHTSA complaint 10125034
  17. Filed Jun 7, 2005Failure Jun 7, 200531,000 milesMurray, KYElectrical system

    DT: WHEN VEHICLE HAD ONLY 33 MILES EVERY SINGLE DUMMY LIGHT CAME ON THE CAR JUMPED FORWARD AND DIED OUT. IT HAD BEEN TO SEVERAL DEALERSHIPS IN DIFFERENT STATES , AND THEY SAID IT WAS ALWAYS SOMETHING DIFFERENT. WHILE GOING 65 MPH ALL THE LIGHTS CAME ON AND VEHICLE STOPPED. THE LAST TIME THIS HAPPENED THE BATTERY WAS REPLACED, AND IT HAPPENED AGAIN, AND VEHICLE ALMOST HIT SOMEONE. *AK

    NHTSA complaint 10124498
  18. Filed Jan 20, 2005Failure Jan 7, 200518,000 milesRedwood City, CAEngine and engine cooling

    I HAVE A 2002 BMW 325CI WITH AUTOMATIC TRANSMISSION WITH ABOUT 22000 MILES. MY CAR'S ENGINE SUDDENLY STALLED WHILE IT WAS MOVING. THE SERVICE ENGINE SOON LIGHT AND ENGINE OIL LIGHT CAME ON AT THE SAME TIME. IT DIDN'T RESPOND WHEN I STEPPED ON THE GAS. I HAD TO TURN OFF AND RESTART THE ENGINE BEFORE IT WILL RUN AGAIN. AND THEN THE SERVICE ENGINE LIGHT AND ENGINE OIL LIGHT WENT AWAY. THIS HAS ALREADY HAPPENED TO MY CAR TWICE. THE FIRST TIME IT WAS ON A FREEWAY AT OVER 65 MPH. I THINK THAT THIS IS VERY DANGEROUS. I HAVE PUT MY CAR IN PETER PAN BMW AT SAN MATEO TO CORRECT THIS PROBLEM. I AM NOT SURE IF THEY CAN FIX IT. I'VE SEEN OTHER PEOPLE REPORTING THE SAME PROBLEM ON BIMMER.ORG. I'M REALLY DISAPPOINTED BY BMW'S QUALITY. *JB

    NHTSA complaint 10107619
  19. Filed Jul 16, 2004Failure Jun 30, 2004Germantown, MDSidewall

    MY HUSBAND HAS 2 SETS OF TIRES ONE FOR SUMMER AND ONE FOR WINTER. THE SUMMER TIRES ARE THE ONES WITH THE DEFECT. THE TIRES HAVE ONLY BEEN USED FOR 2 SUMMERS AND THE CAR IS NOT DRIVEN A LOT. THE TIRES STILL HAVE ABOUT 60% THREAD ON THEM. RECENTLY WE NOTICED THAT THE TIRES ARE BUBBLED ON THE INSIDE AND PREVIOUSLY ONE CRACKED. I DON'T KNOW WHAT TO DO. I FEEL LIKE THE TIRES SHOULD STILL BE GOOD FOR ANOTHER 2 YEARS, BUT WITH THE BUBBLES I'M AFRAID THEY'LL BLOW UP. THE TIRES ARE DUNLOP W10 18" 235/4018. PLEASE HELP, I'VE LOOKED ON THEIR WEBSITE AND THERE IS NOT CONTACT. THE STORE WHERE WE PURCHASE THEM IS CLOSED. *AK

    NHTSA complaint 10081207
  20. Filed Apr 1, 2004Failure Feb 29, 200428,000 milesLong Beach, NYAccessory scissor/screw/bottle jack/lift

    VEHICLE CAME OFF THE JACK WHEN NORMAL FORCE WAS APPLIED TO PULL THE WHEEL OFF. ALL THE BOLTS HAD BEEN REMOVED. VEHICLE WAS JACKED UP WHEN THIS OCCURRED. THE WHEEL REMAINED ON THE VEHICLE WHICH PREVENTED IT FROM FALLING ON THE CONSUMER. *AK *JB

    NHTSA complaint 10061467
Source: NHTSA ODI complaints file.
Investigations

3 NHTSA investigations on file

  • EA09019 Engineering analysis, Lighting
    Rear Lamp Illumination
    Opened Dec 18, 2009, closed Sep 28, 2011 · led to a recall
  • PE09036 Preliminary evaluation, Lighting
    REAR LAMP ILLUMINATION
    Opened Aug 7, 2009, closed Dec 22, 2009 · led to a recall
  • DP09002 Defect petition, Lighting
    REAR LAMP ILLUMINATION
    Opened Apr 8, 2009, closed Aug 6, 2009
Source: NHTSA ODI investigations file.
Service bulletins

4 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • B510819 Jan 16, 2024 · Service Bulletin/Repair Instructions
    The basic conditions for initializing the power windows are not met.
  • SIB-63-02-01 Aug 1, 2010 · Service Bulletin/Repair Instructions
    BMW: PROCEDURE FOR DETERMINING AND REPLACING INCANDESCENT AND HALOGEN LIGHT BULBS UNDER WARRANTY. *RM
  • SIB-32-04-07 Jun 1, 2010 · Service Bulletin/Repair Instructions
    BMW: A NEW TECHNICAL PROCESS HAS BEEN CREATED FOR BMW TO IDENTIFY CAUSES OF STEERING COMPLAINTS WITH A WIDE RANGE OF MODELS. *RM
  • SIB-16-02-09 Dec 1, 2009 · Service Bulletin/Repair Instructions
    BMW VEHICLES: FUEL LEVEL SENSOR REPAIRS. WHERE IT IS NECESSARY TO REPLACE THE RIGHT OR THE LEFT SIDE FUEL LEVEL SENSOR DUE TO A FAILURE, THE ENTIRE PUMP AND HOUSING OR DELIVERY UNIT (SUCTION JET ASSEMBLY) DO NOT NEED TO BE REPLACED AS WELL. IN SOME CASES…
Source: NHTSA manufacturer communications files.